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Tasca Ford - Service Center

Midlothian, IL

4.4
540 Reviews

540 Reviews of Tasca Ford - Service Center

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January 10, 2019

Bill Kay service center Excellent service as always, Bill kay Ford customer service center makes sure that whatever the problem is it is taken care of at the time of visit. More

by RUDEBOY0619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
Jan 16, 2019 -

Tasca Ford Midlothian responded

Thanks so much for sharing your experience with Bill Kay Ford Dealership! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Look forward to serving you for may years to come.

January 10, 2019

Great service knowledgeable techs wonderful customer service Cannot tell you how happy I am with Bill Kay Ford, their service department their personnel, etc.From the time you speak to someone whether on the pho More

by lovegram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Zeilstra, Carlos Toscano, Robert Pritchard
Jan 16, 2019 -

Tasca Ford Midlothian responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals are dedicated to proving you and everyone else who visits Bill Kay Ford Dealership with only the service there is to offer. Look forward to servicing you for many years to come!

January 09, 2019

Best Location to Go to Great service I just didn’t like not having the option of a loaner unless it’s available or even a shuttle to pick up and drop off. Also my breaks sta More

by chanell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Jan 16, 2019 -

Tasca Ford Midlothian responded

I would like to thank you for sharing this great review about Bill Kay Ford Dealership. We thrive on providing 100% customer satisfaction. I regret the fact we did have a loner available at the time of servicing your vehicle. The service department gets extremely busy at times. But we do look forward to working with you again in the future!

January 09, 2019

Always A Good Experience v I’ve been using these guys for seven years all my maintenance etc. I always have a good experience here . I recommend this dealership over anybody el More

by MSHR509545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Jan 16, 2019 -

Tasca Ford Midlothian responded

Thanks for this amazing review Bill Kay Ford Team hopes to service your vehicle for many years to come!

January 09, 2019

Airbag recall I brought my car in for the airbag recall, and was back out the door within 10 minutes with the loaner car. My car was serviced very quickly and the More

by Carol B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Serratore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Collins
January 07, 2019

Poor Customer Service I worked with Carlos who isn’t too customer friendly. My vehicle was there from 7:30 am Friday until Saturday at 11:00 am. Along with having my heat c More

by MZRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos Toscano
January 02, 2019

Brake Change Went in for front brake pad change & rotor skim. Also had recall job completed. Service manager Robert was excellent, had a discount on my phone whic More

by DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Swatek, Robert Pritchard
Jan 16, 2019 -

Tasca Ford Midlothian responded

Robert, Keith and the rest of the service team appreciates your postive feedback. We want every experience to be a "five star experience! Glad to hear you were able to take advantage of the awesome discounts we have available via email and on our website.

January 02, 2019

Everyone Was Helpful I cannot think of anything but positive comments. We brought my daughter’s car to the dealership because there was a recall notice on the car. The op More

by MMALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the women. They were great., Thomas Mackey
Jan 16, 2019 -

Tasca Ford Midlothian responded

Thomas Mackey and the rest of the Bill Kay Ford Service Team appreciates you allowing us the chance to service your vehicle! Our goal is to provide 100% satisfaction and it sounds like we achieved that goal with you. Look forward to working with you for many years to come.

January 02, 2019

Excellent service Professional and courteous service from start to finish, I arrived 2 hrs early and they took my car in right away, also I had a discrepancy with the p More

by Supastar17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Jan 16, 2019 -

Tasca Ford Midlothian responded

Thank your for this amazing review. Thomas Mackey and the rest of the Bill Kay Ford Service team provides 100% customer service and dedication to make sure you and each and every customer have a great experience!

December 31, 2018

Recall from ford They were prompt and courteous they kept me informed and explained what they did I would come back again and I will recommend bill Kay ford More

by Chitown girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was very nice
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