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Tasca Ford - Service Center

Midlothian, IL

4.4
540 Reviews

540 Reviews of Tasca Ford - Service Center

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March 20, 2019

Good service good people. Car is fixed. Didn't take too long. Nice and quick. Enjoyed my visit. Car works and is running smoothly now More

by hicho317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Toscano
March 18, 2019

Oil Change Great people...great customer service...and great service overall. I will keep bringing my vehicle back to Bill Kay Ford and recommend them to friend More

by JNZ1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
March 18, 2019

I went in because of a recall on the passenger airbag. They I went in to have my passenger airbag replaced because of a recall. The work was done in a timely fashion and my experience was friendly. More

by Cargirl56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
March 18, 2019

Worst experience I ever had Brought my truck in the service. And the mechanic Keith jacked my motor up and cracked both my exhaust manifolds. And flat out lied to me and they ha More

by Eric Daniel 72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith the mechanic sucks , Thomas Mackey
March 18, 2019

Awful Dropped my vehicle off for a recall. Was supposed to be ready in a day took two full days. Kept being given the run around when I called. First it was More

by katie0907
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Mackey, Robert Pritchard
March 15, 2019

Ford 2004 Explorer Service The service department representative (Carlos + PJ) were very helpful in setting my explorer for the service it needed. I requested that my windshiel More

by mycarz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Serratore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Toscano
March 14, 2019

Excellent Service All at Bill Kay are professional, friendly and more than willing to take the time to discuss repairs and answer questions. Service is completed in a t More

by PATB460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Mar 14, 2019 -

Tasca Ford Midlothian responded

We would like to thank you for your recommendations and for this amazing review. Our team pf professionals is dedicated to providing you and everyone else who visits Bill Kay Ford Dealership with Exceptional service. Please come back to visit anytime!

March 14, 2019

Good customer service. Came in for an oil change and tire rotation. Customer service was great. Made sure I was comfortable and got me out as quickly as they could. More

by AMCHICAGO1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Tha Service has been Excellent. I have been going to Bill Kay for service on my Fords for the past 20yrs. & have always been treated very well. The service has always been consisten More

by KAMUSA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Triplett, Dustin Collins, Will Wilson, Carlos Toscano
Mar 14, 2019 -

Tasca Ford Midlothian responded

Thanks so much for sharing your sharing your experience with Bill Kay Ford Dealership in Midlothian IL. Our goal is 100% customer satisfaction and it sounds like we achieve that goal with you. We want every experience to be a "five stars! We look forward to serving you for many years to come.

March 12, 2019

Best service department around The staff was friendly, prompt and professional. Everything was done on schedule and i was abreast to any changes in the service that was needed. Grea More

by jacoblambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Toscano
Mar 14, 2019 -

Tasca Ford Midlothian responded

Carlos and the rest of the Bill Kay Ford Team appreciates your amazing review! Our team of professionals are dedicated to providing you and everyone else who visits with only the best service that is to offer.

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