540 Reviews of Tasca Ford - Service Center
Excellent Service Tommy and PJ were great to work with!! Pj and Tommy were very helpful with everything. They communicate and were on top of any issues that came about. Highly recommend working with them! Pj and Tommy were very helpful with everything. They communicate and were on top of any issues that came about. Highly recommend working with them! More
A bit of relief They worked with me to repair my car without my note becoming ridiculously high...this was great relief. Both Tom in service and Mark in finance were They worked with me to repair my car without my note becoming ridiculously high...this was great relief. Both Tom in service and Mark in finance were great help. More
Problem with Sync system is not resolved The sync system is locking up. Voice activation is delayed or not functional. I had it in for service on 4/19 for over three hours to fix the problem. The sync system is locking up. Voice activation is delayed or not functional. I had it in for service on 4/19 for over three hours to fix the problem. Problem persists. It wont allow for blue tooth connectivity with cell phone for a complete phone call, drops phone need to use speakerphone mode on cell phone. Also GPS is not functioning consistently. More
Efficient, friendly, thorough. Rate as Excellent. My service experience this time was with Carlos. I would rate my experience with Carlos as excellent. However, I've yet to have a really bad experie My service experience this time was with Carlos. I would rate my experience with Carlos as excellent. However, I've yet to have a really bad experience at Bill Kay Ford service. More
Recent Visit Went in recently to complete my oil change. It was and is always a pleasure when I come into the service area, to have work completed on my vehicle. T Went in recently to complete my oil change. It was and is always a pleasure when I come into the service area, to have work completed on my vehicle. The team are always very friendly and helpful on everything that they do More
Great Excellent Wonderful Great above and beyond super Courteous service just the best was in and out in no time I will return again in the future Excellent Wonderful Great above and beyond super Courteous service just the best was in and out in no time I will return again in the future More
Tires I just want to thank Robert Pritchard on taking good care of my car. I purchased tires and received a great price including a rebate . Robert has alwa I just want to thank Robert Pritchard on taking good care of my car. I purchased tires and received a great price including a rebate . Robert has always be so thoughtful . Even though I have a Chrysler I will always bring it to Robert to take care of it More
2018 Ford Escape The hatchback has been trouble for the past few months and there is still trouble. The automatic closer does not work all the time, it goes down but d The hatchback has been trouble for the past few months and there is still trouble. The automatic closer does not work all the time, it goes down but does not lock and the lights stay on. The service department has had the car in multiple times and have not been able to find exactly what is wrong. The last two times the car was in it was for a three week period and then a one week period. The last time we all thought it was fixed but still does not work periodically. I was told they were going to contact Ford to see what could be done but that has been approximately three weeks ago. I have talked to Robert as recently as last Thursday and was told we would just have to wait for Ford to reply. Robert has been very nice during this ordeal but I do not think Ford or Bill Kay is backing the car up very well. More
Great work Work was done earlier than expected gave call back right away service dept.was very nice I have bought many cars from bill kay .sales and service was Work was done earlier than expected gave call back right away service dept.was very nice I have bought many cars from bill kay .sales and service was always great More
Service PJ was helpful after experiencing problems with my car. Should hopefully finally be fixed. I have trusted Bill Kay to my cars for past 7 years. PJ was helpful after experiencing problems with my car. Should hopefully finally be fixed. I have trusted Bill Kay to my cars for past 7 years. More