Tasca Ford - Service Center

service We are always greeted with a smile and the person listens to what you are saying, the time we wait for service is great and it is just a pleasant time We are always greeted with a smile and the person listens to what you are saying, the time we wait for service is great and it is just a pleasant time all around More

I had my first oil change. All was well. The price was reas Everything was great, The staff was very accomodating,they made sure I was happy. Craig made sure I knew what was being done and if I had any question Everything was great, The staff was very accomodating,they made sure I was happy. Craig made sure I knew what was being done and if I had any questions, please ask. More

Great customer service!! It took longer than expected, but I didn’t mind because everyone was very nice and accommodating. And the technicians fixed my car! I’m very happy wit It took longer than expected, but I didn’t mind because everyone was very nice and accommodating. And the technicians fixed my car! I’m very happy with the service department at Bill Kay!! More

Brake job review Went to get the oil changed and was told I needed a brake job. Only took an extra 1.5 hours and they constantly updated the progress Went to get the oil changed and was told I needed a brake job. Only took an extra 1.5 hours and they constantly updated the progress More

Pleasant experience. They always take care of me and meet my expectations. I came in unexpected and received my oil change without any hesistation, accompanied with a fun They always take care of me and meet my expectations. I came in unexpected and received my oil change without any hesistation, accompanied with a funny joke and a warm smile. More

Quick & Friendly Service As soon as I walked through the Service Department door I was welcomed with a warm greeting from Robert. He gave me a time frame when service on my v As soon as I walked through the Service Department door I was welcomed with a warm greeting from Robert. He gave me a time frame when service on my vehicle would be completed and it was done in that time frame. I would recommend to others to have their service work done here. JP More

Excellant service Robert in service is the best service writer they have, he takes care of his customers. To the max, he is the only one i will and have dealed with whe Robert in service is the best service writer they have, he takes care of his customers. To the max, he is the only one i will and have dealed with when i go More

Oil change review I’ve only had my car serviced at Bill Kay since I bought it from there in Feb, 2016. I took my 2015 Ford Focus to Bill Kay to get my routine oil chang I’ve only had my car serviced at Bill Kay since I bought it from there in Feb, 2016. I took my 2015 Ford Focus to Bill Kay to get my routine oil change. It took over 2 hours to complete and when I went to pick up my car they informed me that I need both front and rear brakes as well as 4 new tires. I was in shock I needed new brakes because in January, 2019 Bill Kay serviced my front brakes to avoid me having to get new brakes completely. I was also not told that January that my back brakes would need to be changed in the near future. When I bought this up to the customer service rep, he told me to “ignore” the front brake comments as my brakes are at a 7.0, but I would need back brakes since they’re at a 4.0. I am not sure what kind of scale he was referring to, but if I recently had my front brakes fixed in January I would expect them to be like new and not be an issue. As for my tires I recently replaced one tire due to a flat tire, therefore I am not entirely sure that I need 4 new tires. I am very upset with the service I received on July 3rd and would like a manager to reach out to me and let me know exactly what needs to be fixed on my car. In addition, if anything is wrong with my front brakes I expect that service to be taken care of free of charge as I just paid $400 + to avoid a complete brake job. I feel like the service department takes advantage of customer who are not “sabby” when it comes to the maintenance on their vehicle, as this is not the first time I have been quoted wrong or charged wrong by Bill Kay. More

The car was ready on time .very professional company Bill Kay ford is a respectable reliable ,affordable, convenient company They get rite to the point They don't over charge you Their prices ar Bill Kay ford is a respectable reliable ,affordable, convenient company They get rite to the point They don't over charge you Their prices are reasonable and they honest they don't sale you what you don't need I like other companies.i would recommend them to everyone. More

The Works Oil Change I returned to Bill Kay Ford for a routine oil change and maintenance check on my Lincoln MKC. I was promptly met by the service representative, escor I returned to Bill Kay Ford for a routine oil change and maintenance check on my Lincoln MKC. I was promptly met by the service representative, escorted to the service desk and the service was quickly initiated by the staff. I returned to this dealership because I have received good, quality service in the past. I have no complaints or concerns. The service staff were helpful, friendly and interested in assisting me. I will most probably return when I need the next scheduled service. More