Tasca Ford - Service Center

GLAD 77 TO DATE I HAVE BEEN TREATED WITH GOOD SERVICE , FAIR AND HONEST , LEAVE KNOWING I CAN COME BACK AND EXPECT THE SAME FAIR AND HONEST SERVICE TO DATE I HAVE BEEN TREATED WITH GOOD SERVICE , FAIR AND HONEST , LEAVE KNOWING I CAN COME BACK AND EXPECT THE SAME FAIR AND HONEST SERVICE More

Brake vibration They were able to determine the problem. With a discussion about the prior visit, there was a price for the work which I agreed to. So far so good The They were able to determine the problem. With a discussion about the prior visit, there was a price for the work which I agreed to. So far so good They did an excellent job. More

2019 Ford Ranger So I was there for a possible repair. They asked prior if I wanted to leave the car and I agreed to. That always goes against my better judgement beca So I was there for a possible repair. They asked prior if I wanted to leave the car and I agreed to. That always goes against my better judgement because that usually means that my car will sit while others who wer taken behind me but are waiting will have their cars done first. This was the case here as well. My car sat and was not worked on for hours then I had to call the dealership to find out what was going on. I was told that the car did not need a repair so then why did it sit for hours before I decided to call? So, I did get a oil change and tire rotation. Usually, when dealerships provide this service they wash your vehicle for you especially if you purchase the car from that dealership. When I finally came to pick up the car, I asked the cashier if it was washed and she said yes. It clearly was not and then I pointed that out to the service guys and they said well we can wash it if you want. I declined. This was not the greatest customer experience I have ever had at a dealership. More

Dropped off car and was done the same day quick response Ive gave 5 stars due to respect for those who deserve it for hard work they have done to make sure I got my car back as soon as possible. THANKS ALOT Ive gave 5 stars due to respect for those who deserve it for hard work they have done to make sure I got my car back as soon as possible. THANKS ALOT FOR EVERTHING. More

Needed a clutch I needed a clutch and then found out I needed another part which was taken care of as well .had to come back the next day for an alignment and Craig a I needed a clutch and then found out I needed another part which was taken care of as well .had to come back the next day for an alignment and Craig and Mike helped me out .awesome service .thank you guys More

Oil change Carlos T. Is the best service advisor around. Above and beyond what's required. I bring my 2017 Lincoln mid instead of the Lincoln dealership Carlos T. Is the best service advisor around. Above and beyond what's required. I bring my 2017 Lincoln mid instead of the Lincoln dealership More

Safety Feature removal. Excellent customer service and my vehicle was greatly and quickly taken care of. Special thanks to Carlos for being great assistance to me and my vehi Excellent customer service and my vehicle was greatly and quickly taken care of. Special thanks to Carlos for being great assistance to me and my vehicle needs. More

Service Department I experienced friendly service that explained the work that was going to be performed. Gave a thorough detail of the work that was going to be perform I experienced friendly service that explained the work that was going to be performed. Gave a thorough detail of the work that was going to be performed, as well recommendations, and knowledgeable information in understanding the billing aspect and/or future work. More

Inconsistent service My first service here (2018) was very good all around. The visit this year was not. I needed new tires, which I knew, and I never received the warra My first service here (2018) was very good all around. The visit this year was not. I needed new tires, which I knew, and I never received the warranty paperwork or the rebate. I also felt very pushed aside at this dealership. I have also contacted this dealership concerning my airbag recall 5 times and asked about it while at the dealership received no response. I got an appointment immediately at another local dealership right away. I don't want to take my Ford to Bill Kay anymore. And I have gotten 5 messages asking me to bring my car in for a trade in for a new car. More

I have no idea why I received this! I have not been to this service center in months and today I get survey. I'm really confused as to why. Better start doing some checking on some thin I have not been to this service center in months and today I get survey. I'm really confused as to why. Better start doing some checking on some things. More