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Tasca Ford - Service Center

Midlothian, IL

4.4
540 Reviews

540 Reviews of Tasca Ford - Service Center

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October 02, 2019

Happy customer Pleased with the service and the time it took for pickup Thanks Robert for getting everything done and communicating with me. Issue was resolved 1st t More

by Chicks Choice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
October 02, 2019

Bill Kay Ford My oil change took roughly around 40 minutes. They told me what I needed, and I was on my way. I needed two new tires. More

by lynnettedrew@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
October 02, 2019

service rep was very polite and work was done in a quick, efficient manner. office and shop were clean and everyone was professional. quick and easy check o More

by LOISOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Toscano
October 02, 2019

excellent service received at Bill Kay Ford Service Department on the date that I brought in my car for service. Usually is a good experience so I was not disa More

by FEDUKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
October 02, 2019

Recall I came in for a recall on my 2016 Explorer. When I arrived the rep explained it would be a 5 hour wait. I was finished in 2 (I stayed because the pers More

by CYT68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one gave me a name when I made the call or at the service counter
October 01, 2019

My bill kay ford experience Bill kay ford was very friendly and did a great job on my explorer that had a recall on it. They got me in right away and finished on time. More

by MFUDALA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
October 01, 2019

You are the best service department I've encountered. Thank you for the personalized service and quick return of my vehicle . All our questions were answered and we were alerted to potential issues that m More

by NANCYLOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Toscano
October 01, 2019

Experience in the service department I will not visit again. I had an appointment and still had to wait hours for service. My tires was rotated and now my car is pulling to one side. I am More

by Samantha Cook
Recommend Dealer
No
Employees Worked With
Juan Hurtado, Dave Edwards
October 01, 2019

Great service rep Victoria was terrific. Knowledgeable, quick and polite. Good updates on progress and got me out quickly. Good addition to the team. Should have her pr More

by F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchard
September 29, 2019

R/R front end problem Spot on with finding cause repair was faster than quoted. Quality of work was outstanding. Truck rides as good as new . Can keep the truck for a o More

by DMCFF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey, Carlos Toscano, Robert Pritchard
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