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Tasca Ford - Service Center

Midlothian, IL

4.4
540 Reviews
Call Service Center (708) 905-2834

540 Reviews of Tasca Ford - Service Center

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July 19, 2024

Received great service! Nick was helpful and explained everything and answered all my questions. I was in and out on time. More

by Kelly k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIKOLAS AGGELOPOULOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2024 -

Tasca Ford Midlothian responded

Kelly, Thanks for sharing your thoughts about your experience with Tasca Ford Midlothian. Nick and our team appreciate your business and hope to see you again soon!

July 18, 2024

Tom done what other found problem when no one could highly recommend good advisor!! a plus More

by mendezedwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2024 -

Tasca Ford Midlothian responded

Edwin, Thank you for the kind words for our service department. We look forward to sharing your compliments with Thomas and our team and don't hesitate to let us know if we can be of further assistance.

July 12, 2024

Had to call about my car 4. 5 hrs. later after being told repair was to take 1.5 at the max. They had forgot to call the valet. Upon arrival was given a receipt for work done and More

by martinchris62
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Tasca Ford Midlothian responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 06, 2024

Great experience from the immediate greeting, the great explanation of available services (which I decided to do). Thomas Mackey was my service advisor and was excellent! Even the process of paying was ea More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Tasca Ford Midlothian responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Thomas know if we can be of further assistance.

May 24, 2024

Came in for a recall and they charged me for a diagnostic for a recall More

by Devonrob24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Mackey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dolores Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , Robert Pritchard
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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 as in my previous response on your other review, I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024

Bad service try to charge u for recalls they messed up stay away from here More

by Devonrob24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Mackey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dolores Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas aggelopoulos, Robert Pritchard
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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024 -

Devonrob24 responded

Then act like they care when u leave a review if u care so much give me my money back

May 24, 2024 -

Tasca Ford Midlothian responded

I would be more than happy to do all I can do to help but I will need more information to be able to dig into this for you. Name, vin number to vehicle serviced, bill? Something to help me help you. Feel free to call me directly John Rodriguez General Manager 708-388-3000 with the info or feel free to email me directly kiko@tasca.com. Thank you in advance

April 30, 2024

I usually ask to work with Mr. Pritchard, he wasn't in so I had the opportunity to work with Kevin. Both are very good and very easy to work with, i appreciate full explanation More

by gogo817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pritchard
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May 01, 2024 -

Tasca Ford Midlothian responded

It's great to hear that Robert and Kevin were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Tasca Ford Midlothian!

April 23, 2024

Excellent dealership. Dealing with Mena in sales and Thomas in service was a very easy and straight forward process. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mena Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Tasca Ford Midlothian responded

Thank you for choosing Tasca Ford Midlothian. Your feedback and rating mean a lot to us. We're glad Mena and Thomas were able to help, and we hope to see you again!

April 12, 2024

Very clean and comfortable dealership with very courteous staff. My service advisor Thomas Mackey was polite, informative about my vehicle, and extremely helpful! More

by Fordchevy1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Tasca Ford Midlothian responded

We are very happy to hear that Thomas and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

Very professional and completely knowledgeable. Was transparent about all aspects, really took care of me . More

by Frazierkenyatta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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