Tasca Ford - Service Center

Remote Starter I took off work to have the remote starter put on, but the parts never showed, so it was totally a let down. I then decided to have other work done an I took off work to have the remote starter put on, but the parts never showed, so it was totally a let down. I then decided to have other work done and I don’t think the wheel alignment was done correctly. So I will have to take it back to the dealership. More

Went in for a recall Brian in the service department was very nice and very polite. I forgot the mans name that gave me a ride home but he was really sweet for doing that. Brian in the service department was very nice and very polite. I forgot the mans name that gave me a ride home but he was really sweet for doing that. Thank you all so much for all your hospitality More

Recall I brought my car in for a recall and the overall experience was great, but I was waiting in line until someone noticed me. That would be my only conce I brought my car in for a recall and the overall experience was great, but I was waiting in line until someone noticed me. That would be my only concern, and I didn’t want to be a pest and ask is your register open? More

Horrible! Horrible service! Will not be returning, a simple service shouldn’t take 3 hours! No urgency, no customer care just disrespectful. Even after making a Horrible service! Will not be returning, a simple service shouldn’t take 3 hours! No urgency, no customer care just disrespectful. Even after making an appointment days prior didn’t help in speeding up or making me a priority. The service isn’t worth the disrespect, the stress the extra money spent on an Uber. More

Outstanding They always look to satisfy your needs Always look to make sure that you are pleased with the quality of work They get the work done in a timely manne They always look to satisfy your needs Always look to make sure that you are pleased with the quality of work They get the work done in a timely manner More

Needed new tires He explained what was wrong with my tires. Also was very patient with me. Explain to me what I have to do in the future. I will recommend this service He explained what was wrong with my tires. Also was very patient with me. Explain to me what I have to do in the future. I will recommend this service to everyone. THANK YOU More

Excellent Bill Kay has been my go to dealership for over 10 years! I've always had great experiences with both purchasing a vehicle and taking them in for servi Bill Kay has been my go to dealership for over 10 years! I've always had great experiences with both purchasing a vehicle and taking them in for service! Great work and around! More

Visited service for basic service and service the tire kit Carlos Toscano was very responsive and attentive. He's an excellent representative of Bill Kay Ford. I highly recommend Bill Kay Ford service for Carlos Toscano was very responsive and attentive. He's an excellent representative of Bill Kay Ford. I highly recommend Bill Kay Ford service for any problem. More

Best service team Always incredibly personable, professional and polite. Took longer than expected but I Know they're doing a great job so worth the wait. There are ver Always incredibly personable, professional and polite. Took longer than expected but I Know they're doing a great job so worth the wait. There are very few places I trust to work on my vehicles, and these guys are definitely 1 of them More

Customer Service With Carlos Toscano The only thing I didn’t appreciate was when, I walked into the office to tell Carlos what service I was there for, a young lady then walked in after m The only thing I didn’t appreciate was when, I walked into the office to tell Carlos what service I was there for, a young lady then walked in after me and Carlos basically dismissed me to take her keys and the coffee that she brought him (although I clearly walked in the door FIRST), not to mention, I had an appointment. And had he been fair about the order in which we arrived, he would have known. That was very rude and distasteful and if I wasn’t pressed for time I would have walked right out!!!! Once he took care of her FIRST, he then realized I had an appointment and made sure I was serviced as quickly as possible. Customer service skills need to be improved and employees should keep things professional instead of fraternizing with significant others a while on the clock. More