Tasca Ford - Service Center

It took four days for the service department to begin work on my car, when they said the would start on the 1st day. I had to call multiple times to schedule when I was getting my car back. They didn’t f work on my car, when they said the would start on the 1st day. I had to call multiple times to schedule when I was getting my car back. They didn’t fix/ address one of the issues. No description or explanation on the issues with the car. Horrible service More

Great service as always. Maybe an appointment for a recall and had my oil changed at the same time. Was updated and informed about my breaks and Carlos was able to update me and get it completed that s recall and had my oil changed at the same time. Was updated and informed about my breaks and Carlos was able to update me and get it completed that same morning with the service team. More

Not good at all! Came in with slow leak in my tire and the following day went to go to the store and I still had a leak in the tire that they supposedly fixed and char Came in with slow leak in my tire and the following day went to go to the store and I still had a leak in the tire that they supposedly fixed and charged me 30 dollars to fix! Will never go back to this dealership again!!👎☹️☹️ More

Too Long I made a appointment online for a oil change for 8 AM so my day wasn't wasted. I was told that it would be a hour and a half to two hours. It took 4 h I made a appointment online for a oil change for 8 AM so my day wasn't wasted. I was told that it would be a hour and a half to two hours. It took 4 hours, and when I came back to pick up the car it wasn't washed so I had to wait another 20 minutes. More

Truck had been acting up since service I took my Ford Explorer in for a recall. A day after I picked it up 3 service lights came on. And the truck has running funny. Because of the holid I took my Ford Explorer in for a recall. A day after I picked it up 3 service lights came on. And the truck has running funny. Because of the holidays I haven’t contacted them yet, but I will contact them tomorrow, January 3rd, and see how they respond. More

Routine maintenance Check is was easy on file, requested mechanic i had before, he was great explained everthing he did and why. Chexk out was simple just pay at window Check is was easy on file, requested mechanic i had before, he was great explained everthing he did and why. Chexk out was simple just pay at window More

Professional..fast..correct. I was treated like a long time customer, and it was my first time there. I had just left another Ford dealership to wich will never see me again. Th I was treated like a long time customer, and it was my first time there. I had just left another Ford dealership to wich will never see me again. Thanks. More

Amazing customer service! I’ve had to have my 2018 F150 in the shop 5 times in the past 2 months. While that is never a good thing, the guys that work there make it a very easy I’ve had to have my 2018 F150 in the shop 5 times in the past 2 months. While that is never a good thing, the guys that work there make it a very easy process. PJ, Robert, and Carlos are truly a class act! They made sure I had a rental car or even offered to drive me home and pick me up! I have never had any other dealership offer that kind of service! Bill Kay Ford will ALWAYS have my business! Thanks guys. More

good experience will return to have my car serviced. scheduled appointment online. length of time and price was reasonable. picked up my car a few hours later. no will return to have my car serviced. scheduled appointment online. length of time and price was reasonable. picked up my car a few hours later. no issues. good experience More

Light bar replacement They did a good job. They finished quickly and charged me less than I expected. Carlos is always helpful and very friendly. Thanks Bill Kay Service! They did a good job. They finished quickly and charged me less than I expected. Carlos is always helpful and very friendly. Thanks Bill Kay Service! More