Tasca Ford Midlothian

Outstanding service, as usual!! This review speaks for EVERY service trip I made to Bill Kay Ford. How many wonderful words would you like me to use, in describing Bill Kay Ford's se This review speaks for EVERY service trip I made to Bill Kay Ford. How many wonderful words would you like me to use, in describing Bill Kay Ford's service department? Great, fabulous, friendly, not too expensive, thorough, top quality.......I could go on and on with this!! Yes, I would recommend Bill Kay Ford to other people, and yes I would be coming back for more service as needed. More

Oil change Although we had an appointment for 9:30am we were not happy that it would take 1 1/2 - 2 hours to complete. However, the service counter gentleman wa Although we had an appointment for 9:30am we were not happy that it would take 1 1/2 - 2 hours to complete. However, the service counter gentleman was extremely wonderful and our vehicle was ready within an hour. He also found an issue where a screw needed to be replaced and he took care of that. If it weren't for this service guy, I would not return to this location. More

Quick service with no reservation. I had to bring in my 2005 Mustang GT for air bag recall. With no reservation they fixed the car in under three hours and called me when it was ready. I had to bring in my 2005 Mustang GT for air bag recall. With no reservation they fixed the car in under three hours and called me when it was ready. Super. More

Fast, professional service Last minute call in for an oil change. I was told to bring my car in by 11:00. Even without an appointment, my car was serviced right away. An oil cha Last minute call in for an oil change. I was told to bring my car in by 11:00. Even without an appointment, my car was serviced right away. An oil change, tire rotation and car wash was done within an hour. Everyone at this dealership is customer service oriented and the store is kept very clean More

Walk in Service. I was a walk in for an oil change and overall check up. I was courteously provided with the service I requested and even had a cup of tea that the ser I was a walk in for an oil change and overall check up. I was courteously provided with the service I requested and even had a cup of tea that the service desk person prepared for me. I also got a courtesy car wash. The service manager checked on me in the waiting room asking if I needed anything. I was pleased with the timely service without an appointment. More

Oil change Had an appointment. Got an oil change. Still there for 1 hr 25 minutes. Service needs to step up their game. Not acceptable. Just do your job. Had an appointment. Got an oil change. Still there for 1 hr 25 minutes. Service needs to step up their game. Not acceptable. Just do your job. More

Great! Thomas Mackey was very kind and helpful. Great customer service. He work with me on getting my needs met. Would recommend Bill Kay ford to others. Thomas Mackey was very kind and helpful. Great customer service. He work with me on getting my needs met. Would recommend Bill Kay ford to others. More

delivered as promised found a vehicle on their website, verified the price placed down payment on the phone drove to the dealership from Lansing Michigan to finish the deal found a vehicle on their website, verified the price placed down payment on the phone drove to the dealership from Lansing Michigan to finish the deal, More

Turned a regular day into an amazing one! I recently got my second vehicle from this location. The staff worked well together to help me get into a brand new Ford Escape. I went in just to see I recently got my second vehicle from this location. The staff worked well together to help me get into a brand new Ford Escape. I went in just to see what was in their inventory for a used vehicle, not really planning to drive away with one the same day but Dan Woods, Mark & the manager Dustin all pulled together to allow me to drive away in my first NEW vehicle that I could still afford my payments!! I highly recommend Bill Kay Ford midlothian to anyone in the market for a vehicle, they take time with their guests and really help you. Thank you to Dan Woods who was patient with me and did a very good job coaching and showing the vehicle. More

Service was excellent Everyone was very helpful and knowledgeable.Would recommend Bill Kay & Will Wilson to friends.Very happy with our new Ford F150 truck.THANKS to every Everyone was very helpful and knowledgeable.Would recommend Bill Kay & Will Wilson to friends.Very happy with our new Ford F150 truck.THANKS to everyone! More