Tasca Ford Midlothian

I had an overall great experience My salesman Dion showed me exactly what I wanted and I test drove exactly what I wanted. He made sure I was completely satisfied with what I was purch My salesman Dion showed me exactly what I wanted and I test drove exactly what I wanted. He made sure I was completely satisfied with what I was purchasing from start to finish. The only thing I got inpatient with was waiting for the finance department. More

Purchase of a new vehicle Just purchased our 4th vehicle from Bill Kay. Another great experience. Customer for life. Been to other dealerships in the past. None compare to Bill Just purchased our 4th vehicle from Bill Kay. Another great experience. Customer for life. Been to other dealerships in the past. None compare to Bill Kay!!! More

Great car buying experience My visit to Bill Kay was very simple and enjoyable. I worked with Daniel during purchasing my new 2018 F250. They found the truck i was looking for a My visit to Bill Kay was very simple and enjoyable. I worked with Daniel during purchasing my new 2018 F250. They found the truck i was looking for and got it to the dealership in 2 days. More

F-150 problem I was having a problem with a 2015 F-150 I had just purchased with warning lights. Carlos was my service rep and explained the trouble shooting proces I was having a problem with a 2015 F-150 I had just purchased with warning lights. Carlos was my service rep and explained the trouble shooting process to me. My truck was in your shop for 3 days and Carlos kept me updated on the progress. When I went to pick up the loaner car I had the opportunity to speak with Charles Dudzik the mechanic. who took the time to explain to me what was going on. I have dealt with Charles many times in the past and I am always happy to see him servicing my vehicles. Vehicle is now running fine and I am very satisified with the overall experience. As of this time I intend to have all of my service needs addressed by your service department. More

The Works and a new set of tires I feel more comfortable getting my oil changed with The Works package. My tires had reached end of life (45k miles) and the selection of tires were of I feel more comfortable getting my oil changed with The Works package. My tires had reached end of life (45k miles) and the selection of tires were of quality brands at competitive prices. My wait time was acceptable. More

Satisfied customer OC was an excellent salesmen in helping me make my purchase. His extensive product knowledge and no pressure approach made this car buying experience OC was an excellent salesmen in helping me make my purchase. His extensive product knowledge and no pressure approach made this car buying experience a breeze. More

Long Wait I didn't have an actual problem but because reservations are not accepted for oil changes, the wait can be long. When I arrived, I was told it would I didn't have an actual problem but because reservations are not accepted for oil changes, the wait can be long. When I arrived, I was told it would take about 45 minutes but that turned into a 2 hour wait. I was not kept updated as to why. Employees were courteous but the service rep who calculated my bill forgot to include the $10 coupon I had given him. Luckily, I asked if it had been deducted before I paid my bill which was rather high, I might add. I understand that mistakes happen but it shouldn't have been that difficult to remember the discount since I had printed it out and given him a copy of it. When my warranty is up, I probably will not return for future oil changes. Dealers are too high. More

Change the rewards points back I'm pretty p off because you changed the the rewards points to where I can only use 25dollars on service used which is crazy I'm pretty p off because you changed the the rewards points to where I can only use 25dollars on service used which is crazy More

Great communication and assistance Always feel very helped at Billy Kay. They are usually pretty quick in their service and let me know what their recommendations are. Will continue t Always feel very helped at Billy Kay. They are usually pretty quick in their service and let me know what their recommendations are. Will continue to use Bill Kay for my car! More

Well treated and fast. They were helpful and seemed to care.I brought the vehicle in it was assessed they informed me and ordered the parts. When I came back I was in and ou They were helpful and seemed to care.I brought the vehicle in it was assessed they informed me and ordered the parts. When I came back I was in and out. The work as done excellently. More