Tasca Ford Midlothian

Worst experience ever , lied to several times by sales and manager , tried canceling within 10 hours of bad deal and before pick up , lied to again, now I’m stuck with worst car I ever bought and manager , tried canceling within 10 hours of bad deal and before pick up , lied to again, now I’m stuck with worst car I ever bought More

Did good work. But did not give an estimate before work was completed. As they stated when car was left.But did apologize & gave a small discount from labor cost. was completed. As they stated when car was left.But did apologize & gave a small discount from labor cost. More

This was my second time buying from Bill Kay Ford. They were exceptional and made my first time buying brand new a breeze. Thank you! were exceptional and made my first time buying brand new a breeze. Thank you! More

I was impressed by Juan’s courtesy, respect, and knowledge. He was patient with me and my husband as we thought about purchasing the car. When we baulked at what we thought was a low offer for our t knowledge. He was patient with me and my husband as we thought about purchasing the car. When we baulked at what we thought was a low offer for our trade-in, he spoke with superior, who gave us a better offer. He was enthusiastic and efficient about completing the paperwork and other details. Dave was extremely efficient and good humored about all the paperwork, and we left on good terms. My husband and I strongly recommend this dealership. More

It took 3 tries to get this repaired (maybe). We had to tell the service department about the technical service bulletin issued for this problem. tell the service department about the technical service bulletin issued for this problem. More

I haven’t had to purchase a car in 6 years. I called and spoke to Kevin and he was very professional and helpful with getting me a car that I absolutely love. My experience was pleasant and straight to the spoke to Kevin and he was very professional and helpful with getting me a car that I absolutely love. My experience was pleasant and straight to the point. Kevin was able to assist myself and another customer buying a car at the same time. I’ll definitely purchase from him again. More

Just professional and Courteous I was given a full detail as to what was going on with my vehicle I was called in a timely manner to let me know what was going on with my vehicle my vehicle was cleaned washe as to what was going on with my vehicle I was called in a timely manner to let me know what was going on with my vehicle my vehicle was cleaned washed More

I love this place always helpful and nice and trustworthy. Everyone there is so nice and eager to help me every time I got service trustworthy. Everyone there is so nice and eager to help me every time I got service More

The service department was real Curtis they were real attendances they kept me updated on the progress of my vehicle they help me out with my car shield insurance they were very patient with my car shiel attendances they kept me updated on the progress of my vehicle they help me out with my car shield insurance they were very patient with my car shield and pay insurance thank you very muc h More

great service I took my 2017 Ford Escape in for a recall, ended up getting oil change, tires rotated, maintance check. in & out in 45 minutes. I call that great ser I took my 2017 Ford Escape in for a recall, ended up getting oil change, tires rotated, maintance check. in & out in 45 minutes. I call that great service. More