Tasca Chrysler Dodge Jeep Ram of White Plains

If you are considering buying any vehicle with state rebates from this dealership – don’t! Being uninformed can easily be excused once correcting the discovered error. But steadfast refusal to even cons rebates from this dealership – don’t! Being uninformed can easily be excused once correcting the discovered error. But steadfast refusal to even consider that a mistake was made is inexcusable and should provide a word of caution before considering making a purchase of a new car at this dealership. I purchased a 2020 Pacifica Hybrid in April, everything was ok up until the point where I was supposed to get an $1,100 rebate from the New York State Energy Research and Development Authority (NYSERDA). My salesman Giuseppe erroneously told me that I would need to apply for this rebate along with the federal tax credit after the purchase. Granted he was a new salesman and may not have known, and the pandemic was in its earliest and scariest stage, it’s understandable. When I reached out to NYSERDA I was informed that the dealership applies the rebate to the sales price, and then they get a 100% reimbursement from NYSERDA. From my research before buying a new car I knew that in order to be eligible for the rebate I need to make the purchase from a participating dealer, which White Plains Chrysler Jeep Dodge was at the time, though I did not realize that the rebate is given at the point-of-sale. This is where it gets weird and strange with White Plains Chrysler Jeep Dodge, I initially reached out to the dealership and asked whether we can get this rebate done, the conversation quickly devolved into shouting. I don’t remember the person’s name, but he was a sales manager (Robert maybe?) who accused me of lying and trying to get them to do something that “they never have ever done.” I tried explaining that NYDERDA informed me that this the only way it’s done, not only that White Plains Chrysler Jeep Dodge has successfully applied for a number of these rebates in the past! It was like talking to a wall. So I reached out to NYSERDA, and they in turn reached out to the dealership and offered to help do this rebate post-sale, which is usually not done but were willing to help given the circumstances, and they still refused. Not only did they refuse, I received a call from Augie who attempted to claim that the rebate was already given! Neither my invoice or NYSERDA show that no rebate was given, nor was there a requested for reimbursement. Another notable mention goes to Augie claiming that discounts were given, in an attempt to further obfuscate, failing to realize that the discount was an FCA Employee pricing + Family Pricing for All deal offering $4,364 off MSRP and 90 days differed payments with financing from Chrysler Capital. They didn’t give me the 90 days, nor did they give the full discount. Like I wrote before, it would be one thing to acknowledge a mistake and correct it, especially one which would cost them absolutely nothing! Instead they refused to right be me and in turn should caution you two-fold when shopping here; a) their lack of knowledge and b) their refusal to correct it once being made aware. More

This was the best car buying experience I’ve ever had in my entire life. I recommend this dealership. Go to this dealership and forget about the dealership in yonkers my entire life. I recommend this dealership. Go to this dealership and forget about the dealership in yonkers More

Amazing Experience! This is a true gem of a dealership. Normally car buying can be very stressful, and usually I deal with a lease broker for my cars to avoid wasting my This is a true gem of a dealership. Normally car buying can be very stressful, and usually I deal with a lease broker for my cars to avoid wasting my time talking to arrogant staff (especially here in NY) This place is far from a normal dealer.... they make you feel like family. My normal broker usually gets the best deals on German and Jap cars.... We had some numbers drawn up on a BMW x1 and Benz A class which were very competitive... but my wife wanted a Jeep. Happy Wife = Happy Life.... So I contacted a few dealers and I had the pleasure of dealing with Joe Algieri and he is a very laid back, hard working, no pressure professional. I put an inquiry in and in the mater of moments he responded. The other dealers in the area called me but wanted me to set an appointment to meet in person, trying to sell me over the phone without understanding what I wanted. I didn't want to do that. I wanted to take care of the deal remotely and meet in person to sign.. White Plains Chrysler is the only place that showed true compassion and understanding. Plus I felt like I was dealing with a human, not a robot which these other Jeep places in the tri-state sound like. We did the interaction during COVID-19 so we exchanged emails, he got my wife the car she wanted at a very fair deal. At first I thought it was too good to be true, but the number he said is what we paid....no funny games, or fees. We got the car in about 24 hours from start to finish. Right after we signed Augie DiFeo the owner came out to personally say hi to me and my wife and see how we were doing, and showed his true appreciation for doing business. This is what makes all the difference. I personally am in finance/technology and I'm in the front-lines dealing with clients all day. I ALWAYS do right by people and unfortunately not everyone is like that... It was a good feeling to be on the receiving end and dealing with people that care. I'll be referring a lot of my clients/friend to this place. If you need a vehicle ask for Joe and he will take care of you. Thank you White Plains Jeep More

White Plains Jeep and Guy Forgione Best dealer for buying a car. I have bought 3 Jeep’s and my salesman is Guy Forgione. Great experience from beginning to end. Guy showed me everything Best dealer for buying a car. I have bought 3 Jeep’s and my salesman is Guy Forgione. Great experience from beginning to end. Guy showed me everything about my Jeep Summit and he made the experience fun. More

It’s like buying a car from Family!!! My wife and I are on our 6th car from Chrysler Jeep of White Plains. Guy Forgione the salesman who sold us our new 2020 Wrangler and the last four car My wife and I are on our 6th car from Chrysler Jeep of White Plains. Guy Forgione the salesman who sold us our new 2020 Wrangler and the last four cars we leased/purchased, has become like family. He is always accommodating and personable. Guy makes sure your happy with your purchase and that everything runs smoothly from inquiry to pickup. We will never go to another dealership for our automotive needs. Thank you Guy and Jeep of White Plains for always making our experience comfortable. See you when we bring the car in for service! More

Awesome experience!!! Great dealership...Awesome owner...wonderful Salesman Guy and very nice staff. Everyone was a pleasure to deal with. Not our first car and definitely Great dealership...Awesome owner...wonderful Salesman Guy and very nice staff. Everyone was a pleasure to deal with. Not our first car and definitely not our last!!! More

The Best in the West..chester Guy always provides the best, friendliest service everytime you go to see him. He makes the process so simple and easy and really takes care of you. Guy always provides the best, friendliest service everytime you go to see him. He makes the process so simple and easy and really takes care of you. More

Amazing!! This dealership did everything they could to make my experience easy. I came out with a great car and an even better deal. Loved it. This dealership did everything they could to make my experience easy. I came out with a great car and an even better deal. Loved it. More

Long time customer first time buyer I had leased six cars from White Plains Jeep in the past and just made my first purchase. Walter met me in his day off and was a true professional who I had leased six cars from White Plains Jeep in the past and just made my first purchase. Walter met me in his day off and was a true professional who made the process easy. Danny the finance manager was nothing but clear and helpful in closing the deal and making me feel confident that I understood all the figures involved and was treated more than fairly. I highly recommend this dealership. More