Joaquin Matos

My honest review of Tasca Jeep in White Plains: Usually, car places are filled with people that just want to sell a car, with little to no regard for the truth/honesty. That is not what we experienced with car places are filled with people that just want to sell a car, with little to no regard for the truth/honesty. That is not what we experienced with what I would like to call the dream team (Sofia V, Jeff M, and Joaquin). Sofia V. was phenomenal! She worked diligently to help us find the perfect vehicle for us. She never answered our questions with empty answers. If she didn't know, she would get back to us with the facts, which we truly appreciated. She listened to everything we wanted, and returned with results. I have never heard of a car salesperson (after work and not getting paid), texting a client about a potential fit. It's the little things like that, that shows how much she actually wants to make her clients happy. Jeff M. was amazing! When we initially came in and sat with Sofia V., he was the only one to come over and greet us. We were surprised after reading his business card. Who ever hears of the general manager of any dealership, walking over to potential customers and personally greeting them? Usually, the general manager of a dealership is in their office. Dealing with Jeff, we realized we were spot on when we assessed his character. When there was a hiccup with the sales manager and finance/accountant guy, Jeff corrected everything and was very transparent. He was honest, understanding, available, helpful, transparent, and went out of his way to make sure everything went smoothly. He is a real stand up kind of guy, and we respect him for that. You can tell he loves doing what he does. Joaquin was awesome! He is the finance/accountant we worked with, and he was spot on with the numbers. He knew his stuff, and explained everything that packages/services entailed. He didn't try to rush us along, but rather took his time, so we could be certain about what we wanted. He is such a positive person too. I am big on honesty, respect, and how I am treated, and those three were the best at their craft. We bought a Rubicon, and we will definitely return for our next vehicle. Thank you Sofia V., Jeff M., and Joaquin (the dream team)🙂 More

Print

Excellent service, Very Professional and Knowledgeable. Explained every step along the way. Very good good communication. Explained every step along the way. Very good good communication. More

Print

I highly recommend taking a visit to this dealer. I met with Jeff Monninger when I first arrived and immediately felt at east and comfortable. We talked about the car I was interested in, about leasi I met with Jeff Monninger when I first arrived and immediately felt at east and comfortable. We talked about the car I was interested in, about leasing/ financing options etc, it was nice and welcoming. He then introduced me to Suresh Nayak who was a pleasure to deal with. Very friendly and answered all my questions without hesitation. He is very knowledgeable and handled the lease process great. At the end of the night I met with Joaquin Matos who reviewed all the numbers and paperwork with me. He is also very knowledge, friendly and make you feel at ease with the leasing process. The sales team I met was amazing and I highly recommend visiting this dealer More

Print

Very nice. Everybody was friendly and welcoming. Rogerio was very helpful through the process of looking for a vehicle. Everybody was friendly and welcoming. Rogerio was very helpful through the process of looking for a vehicle. More

Print

Worst service department I have ever seen. My axle was changed out to a “junk” part. Lug nuts left off my tire. I have reported this dealership to the NYS Consumer Protection. Thankfully the m My axle was changed out to a “junk” part. Lug nuts left off my tire. I have reported this dealership to the NYS Consumer Protection. Thankfully the mechanic that I had check my car when I got it in August 2023 has records of what brand axle was on my car. He took pictures of even a bolt that was changed on the car. When I went to pickup my car they only had interest in getting me to trade in my Jeep and finance a new one with them. If it’s not settled thru NYS Consumer Protection I’m going to utilize a law firm that I have access to just on the principle of the scam they tried to pull on me. More

Print

Everyone involved was knowledgeable and kind. They were very helpful answering all of our questions and guided us through the entire process. They were very helpful answering all of our questions and guided us through the entire process. More

Print

Car trouble always sucks but called up my sales representative who is amazing while on the side of the road. Joaquin was amazing and got Rena to help me out as soon as I got there safely. representative who is amazing while on the side of the road. Joaquin was amazing and got Rena to help me out as soon as I got there safely. More

Print

I want to say Thank you to Orlando and Joaquin to work with me and my husband in getting our new lease. Orlando was a perfect salesman for us. I took the time to listen and understand what we were really with me and my husband in getting our new lease. Orlando was a perfect salesman for us. I took the time to listen and understand what we were really looking for and understanding our budget and needs. Joaquin was also part of this deal, he made his best for us to not go over our budget, he found the best interest for us, Also, took the time to explain everything in detail and provided us recommendation to have our tires covered for our next 39 months. We are very satisfied with our experience at Tasca dealership and looking forward to make more business with you. More

Print

Joaquin was great, he took care of our lease documents with courtesy, respect and taking very good care of us, with courtesy, respect and taking very good care of us, More

Print

I purchased 3 Ram 1500s from Joaquin. He helped us get the best deal and was always helpful and professional. He made sure we were happy with our purchase and was always available when we He helped us get the best deal and was always helpful and professional. He made sure we were happy with our purchase and was always available when we had questions after we drove off the dealership. More

Print