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Tanner Motors - Service Center

Brainerd, MN

4.4
708 Reviews

708 Reviews of Tanner Motors - Service Center

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January 14, 2024

It is necessary for me time to use it as I have a jeep It is a fine dealership More

by carkhoffman
Recommend Dealer
Yes
Employees Worked With
A woman who was just a new hire
Jan 29, 2024 -

Tanner Motors responded

Thank you for the review I will let Angie our new hire know you mentioned her.

January 08, 2024

Very professional service completely satisfied with work and speed at which it got done excellent More

by DENTI.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Tanner Motors responded

Thank you for the kind words we will pass this on to Glen

December 17, 2023

The service was great, but the parking could have been better not enough had to wait for a parking spot. More

by BUFFALO71LAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Tanner Motors responded

Thank you for the Kind words about our service department, we are aware of the parking situation and try to accommodate as best as possible.

December 14, 2023

Our Jeep issue was repaired, but the prices are outrageous! $136.00 per hour just to diagnose the problem. More

by JeepFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

They do everything they can to solve issues; give great feedback, and are extraordinary to work with!! Even though I have ongoing issues with my fuel system; since almost 2020 when I leased the jeep; they More

by LINRAN1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn ; Trapper
Jan 29, 2024 -

Tanner Motors responded

Thank you for our positive feedback, We will let Trapper and Glen know.

December 08, 2023

Routine oil change and a recall fix was quick and efficient. I appreciate the comfortable waiting area. Friendly customer service! More

by thebrandts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Great service especially after they got the parts. Friendly very informative And great to work with More

by SPYLVAN.sp@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Oil change on 2018 Ram. I had to wait quite a while at the desk for one of the two service personnel to acknowledge I was there. Oil change was as expected and I was notifie More

by JOSHUAJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N:A
November 20, 2023

Ridiculous that you send oil change reminder within the app then let someone make an appointment online only to show up and they say online doesn’t work and they don’t have you on the schedule. They saved More

by BRETTJOKINENKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Their service has improved greatly over 6 or 7 years ago. We still want to receive a list of the things you check when a used vehicle is brought in, and then a list of what was actually done to the truck. We More

by JC8GRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Heikkenen
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