Glen Ertl
Glen Ertl at Tanner Motors

Glen Ertl

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

Contact Me
4.7
245 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

4.7

245 Reviews

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245 Reviews of Glen Ertl

August 18, 2026

Dealership Rating
Employee Rating

Employees are all pretty nice guys. Employees are great. Employees are great. Employees are great. More

by DANJOHNSON361
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

August 16, 2026

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Employee Rating

We were able to get our vehicle in for service the next day. The service team found the problem with in an hour and ordered the part which came the next day. Fixed it that morning and called to let us know More

by Sue W
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

August 16, 2026

Dealership Rating
Employee Rating

I was able to schedule same day service appointment. Power steering harness check for recall inspection. Also had them look at the adaptive transmission as the jeep has at times continued to accelera More

by charles.tersteeg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

August 09, 2026

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They were easy to work with and kept me informed about what they were doing. Very friendly. More

by MJSCHLEIF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 14, 2026

Tanner Motors responded

Thank you for your kind words! We always strive to make our clients' experience smooth and enjoyable. We're glad to hear that you found us easy to work with and that our communication kept you informed. We truly appreciate your support!

August 08, 2026

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Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks. More

by TJLINK468
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 14, 2026

Tanner Motors responded

Thank you for the kind words! #TEAMTANNER takes great pride in providing excellent service and we're so glad that you've had a positive experience working with us. We appreciate your business and look forward to continue answering any questions you may have.

August 07, 2026

Dealership Rating
Employee Rating

Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost More

by joejonly070124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trapper Holden

Aug 14, 2026

Tanner Motors responded

We apologize for any inconvenience during your visit. We'll address the training needs and ensure that all questions are answered in a timely manner. Thank you for bringing this to our attention.

August 05, 2026

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Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon! More

by aclalan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 07, 2026

Tanner Motors responded

Dear aclalan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with both the quality of our service and the value we provide. Going the extra mile—like applying that discount even without the coupon—is just part of how we like to take care of our customers, and we’re glad you enjoyed the complimentary car wash. We truly appreciate your feedback and look forward to welcoming you back to Tanner Motors for your future automotive needs. Best regards, #TeamTANNER

August 01, 2026

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Always fast and friendly. They treat you with respect and kindness. I love going to tanners ! More

by Big G
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 07, 2026

Tanner Motors responded

Dear Big G, Thank you so much for the fantastic review! We are thrilled to hear that you consistently have a fast and friendly experience with us. Our team strives to treat every customer with the utmost respect and kindness, and it truly makes our day to know that you love coming to Tanner Motors. We look forward to seeing you again soon for all your future automotive needs! Best regards, #TeamTANNER

July 31, 2026

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Employee Rating

Communication not the best on giving status of progress and hard to get ahold of More

by BURNARDTORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Thank you for providing your feedback regarding your recent service visit. We sincerely apologize that our communication did not meet the high standards we strive for, and we appreciate you bringing this to our attention. We are actively reviewing our processes to ensure we keep our customers better informed throughout the repair process. Despite the challenges with updates, we are pleased to hear that you had an otherwise positive experience with us. We value your business and would love the opportunity to provide you with a more seamless and communicative experience during your next visit. If you would like to discuss your experience further, please feel free to reach out to our service management team directly. Best regards, The Tanner Motors Service Team

July 22, 2026

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Employee Rating

Just a note to say the guys in the service department, do a great job in keeping you informed and making sure things are done right! More

by jeffjanegeorge
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Jul 30, 2026

Tanner Motors responded

#GREATJOB #TEAMTANNER Thank you! We strive to keep you informed!

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