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Tanner Motors - Service Center

Brainerd, MN

4.4
733 Reviews
Call Service Center (218) 829-3597

733 Reviews of Tanner Motors - Service Center

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October 25, 2024

2 recalls on my vehicle was the service done. It was done in a timely manner. The attendant at the front desk was knowledgeable and curious. More

by SMSOLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Tanner Motors responded

Great to hear. thanks for the 5 stars!

October 19, 2024

Thank you for your good and thoughtful service. It is appreciated very much. Gary Thorman More

by APRIL101957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Tanner Motors responded

Thoughtful service couldnt have said it better myself! and thank you for the 5 star reivew!

October 16, 2024

None at this time. None at this time none at this time none at this time. thanks. More

by lfarrar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Tanner Motors responded

Thanks for the 5 stars!!

October 12, 2024

They provided great service. And decent amount of time getting my vehicle in and out of their shop More

by MAMAHEMA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Tanner Motors responded

Thank you for the review, would like to hear from you how we could improve the price transparency for next visit so we can get you to 5 stars. please let us know. you can call at 218 454 3600 and ask for Glen or talk to your service advisory the next time you are in.

October 12, 2024

Trapper and Casey got me the quote for my tires and got me in right away! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trapper
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Oct 14, 2024 -

Tanner Motors responded

Marie, Thanks for the 5 stars!! I will pass the information on to the Service team!

October 05, 2024

My son brought my truck in for me and they were very nice and treated him wonderfully More

by sterncopilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Tanner Motors responded

Great to hear. Glad everything went well, thank you for taking the time for the survey!

October 04, 2024

The guys are so helpful. Elliot is amazing and always gies above and beyond what needs to be done! Thank you! More

by k.rab21mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
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Oct 04, 2024 -

Tanner Motors responded

Elliot, is Amazing! he will appreciate the 5 stars and the vote of confidence thank you for taking the time to give him and Tanner Service 5 stars!

October 04, 2024

Very unimpressed. I guess I was expecting the service to be comparable to the Nissan Service side, but it didn't come close. The reason I brought my Chrysler to the "d More

by RABRUININGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Tanner Motors responded

First I wanted to apologize it appears that a number of steps where missed, and this is not acceptable. We appreciate you taking the time and effort to give us this honest review of your experience. If you have more you would like to add or discuss please call either myself Jeremy Internet Manager or Glen Service Manager at 218 829 3597. I have asked that Glen look into this and report back to Myself and our GM and address each of your concerns.

October 04, 2024

Friendly and fast service! Got my work done almost 45 minutes quicker than I had anticipated. More

by pasrfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Tanner Motors responded

Fast Friendly and done quicker than expected! THATS AWESOME! Thanks for the 5 stars!

September 22, 2024

Excellent service and quick response to our problem, the loaner vehicle was very nice. Clean and ready. More

by rogerdonovan1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trapper
Report | Print
Sep 23, 2024 -

Tanner Motors responded

Great to hear the loaner was nice and clean and ready to go for you! Thank you for taking the time to single out Trapper he works very hard for our service customers!

Sep 25, 2024 -

Tanner Motors responded

Thank you for your kind words, Roger. We appreciate your business!

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