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Tanner Motors - Service Center

Brainerd, MN

4.4
709 Reviews

709 Reviews of Tanner Motors - Service Center

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November 18, 2022

Very prompt and keeps you up to date on when vehicle will be completed. Thank you More

by jdeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
November 18, 2022

Would like a email or callback from Laura in service reguarding the oil change package I bought. I came in to buy the $70 oil change package and was charged $130. More

by TERRY88
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
November 16, 2022

Very impressed with the service on our recall on our Ram PU !! Also got it done early!!! More

by bcheit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper
November 14, 2022

Had a good experience at this service visit. Very much improved over last time. Although I wanted my wife to get a list of scheduled maintenance due which didn’t happen. Not sure what happened t More

by KLEIGHTON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
November 11, 2022

Good dealership to purchase and have service done thanks. I would recommend this dealership to people More

by toddjensen172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

After waiting 8 months for the vehicle it was not clean and inner trim was falling off. Tire pressures were 23, 28, 33, and 35. Have spent 15,000 there past year. Expected more More

by ELPMD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
November 11, 2022

My service advisor was amaaaaaazing! Nice guy! Waiting room was warm and inviting and I didn’t want to leave!! More

by TRAPPERHOLDEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden, Casey Kujava, Jon Heikkenen, Laura Ellingson
November 05, 2022

The items in my center counsel were thrown from the center to the floor and also into the backseat. The coffee I had in my cup holder was thrown into the passenger side floor. As soon as I had realized More

by TANISHAG93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
November 02, 2022

They refuse to communicate on basically everything. When you call the service desk yourself for updates no one knows what’s going on and they will offer a call back but no one calls you back. They refu More

by SMITH.FARENTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
October 30, 2022

Service is better than past experiences. ...all went well....but they forgot my reminder sticker for the windshield... More

by mikey6800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
Nov 01, 2022 -

Tanner Motors responded

Thank you for the review. We apologize about the sticker. If you are in the area stop in and we can put one in for you.

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