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Tanner Motors - Service Center

Brainerd, MN

4.4
708 Reviews

708 Reviews of Tanner Motors - Service Center

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October 04, 2024

Very unimpressed. I guess I was expecting the service to be comparable to the Nissan Service side, but it didn't come close. The reason I brought my Chrysler to the "d More

by RABRUININGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Tanner Motors responded

First I wanted to apologize it appears that a number of steps where missed, and this is not acceptable. We appreciate you taking the time and effort to give us this honest review of your experience. If you have more you would like to add or discuss please call either myself Jeremy Internet Manager or Glen Service Manager at 218 829 3597. I have asked that Glen look into this and report back to Myself and our GM and address each of your concerns.

October 04, 2024

The guys are so helpful. Elliot is amazing and always gies above and beyond what needs to be done! Thank you! More

by k.rab21mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
Oct 04, 2024 -

Tanner Motors responded

Elliot, is Amazing! he will appreciate the 5 stars and the vote of confidence thank you for taking the time to give him and Tanner Service 5 stars!

October 04, 2024

Friendly and fast service! Got my work done almost 45 minutes quicker than I had anticipated. More

by pasrfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Tanner Motors responded

Fast Friendly and done quicker than expected! THATS AWESOME! Thanks for the 5 stars!

September 27, 2024

I've used this dealership for many years and car purchases and service. Always get great service from the team at Tanner. More

by jdcharb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Tanner Motors responded

Thank you for the 5 star Review. and recommending Todd!

September 22, 2024

Excellent service and quick response to our problem, the loaner vehicle was very nice. Clean and ready. More

by rogerdonovan1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trapper
Sep 23, 2024 -

Tanner Motors responded

Great to hear the loaner was nice and clean and ready to go for you! Thank you for taking the time to single out Trapper he works very hard for our service customers!

Sep 25, 2024 -

Tanner Motors responded

Thank you for your kind words, Roger. We appreciate your business!

September 19, 2024

Got to necessary work done but the time it took was a little out the door More

by BIGPELICANGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think the service person I worked with was Elliott
Sep 19, 2024 -

Tanner Motors responded

Sorry to hear about the time to get the work done took longer than anticipated. I have passed on your concerns to the Service Manager. Thank you for taking the time to give us the review.

September 11, 2024

I was very impressed with Elliot B. 's correct diagnosis of my problem by just listening to a recording on my phone. The mechanic confirmed it was the issue and I had my vehicle back wi More

by DRHAMM44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Barg
Sep 12, 2024 -

Tanner Motors responded

I'm glad to hear that Tanner Motors provided great service. Elliot is great and very knowledgeable. Thank you for taking the time to let us know, I passed this on to him and the management team.

September 08, 2024

Always do a good job. Always friendly and helpful. The waiting room is very nice. More

by sborst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Tanner Motors responded

Great that everything went well. and that everyone was helpful. Thanks for the 5 stars...

August 29, 2024

Everyone was curteous and helpful. The appointment was timely and the work was done to my satisfaction. More

by kjotremba56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Tanner Motors responded

Thank you for the 5 stars! Timely and satisfied is what we strive to do every time, Thanks!

August 25, 2024

Felt that the multi point inspection was glossed over, as brakes need to be replaced. Also gave coupon at check in and that was never added to our invoice. More

by stacbednarek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mya Pritchard
Aug 27, 2024 -

Tanner Motors responded

I wanted to reach out I am in the process of collecting information from Glen the Service Manager, please reach out I would like to hear more about your experience with our service team. You can call me Jeremy Marketing or Glen the Service Manager at 218 454 3600

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