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Tanner Motors - Service Center

Brainerd, MN

4.4
708 Reviews
Call Service Center (218) 829-3597

708 Reviews of Tanner Motors - Service Center

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January 15, 2023

I trust this shop to work on my vehicle. The last time I had mine serviced , some items were checked as done that we're not. Next time in I will check to see all has been done before pay More

by ARDIEANDBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
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January 15, 2023

Since I switched dealerships and started buying and getting service done here at Tanner, I’ve been totally satisfied with the quick turnaround and professionalism they have treated me with. Me hat goin More

by pineappleten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
Report | Print
Feb 18, 2023 -

Tanner Motors responded

Thank you for the 5 stars

January 14, 2023

These guys are great to deal with. They go out of their way to ensure satisfaction. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Tibbetts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Kujava
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Feb 18, 2023 -

Tanner Motors responded

thank you

January 12, 2023

All repairs done promptly and satisfactory Would have liked my car washed. Don’t give wash tickets. Just do it. Thank you for the service. Would return. More

by JOHNLOCKIE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees friendly and fast
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Feb 18, 2023 -

Tanner Motors responded

thank you for the 5 star review

January 10, 2023

Pleasant staff, no courtesy cars so drop your vehicle off. Warranty work is done last. More

by FHUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Report | Print
Feb 18, 2023 -

Tanner Motors responded

I apologize if there were no courtesy cars available when you came in. We do have them available most of the time.

Mar 07, 2023 -

FHUSS responded

I specifically asked, when making my first appointment if a courtesy is available because I live 30 miles away! I was told they have none... So my only choice was to Wait 5.5hrs....The appointment was made well in advance (at least 3wks) of the my appointment on 09-30-2022 9:00AM. Another "Pretty" customer next to me in the waiting room was given a courtesy car because her car could not be fixed till the next Monday.....So don't lie to me..!!!

January 10, 2023

Always a pleasure to visit the dealership and see their smiling friendly faces and get my vehicle fixed up. More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Report | Print
Feb 18, 2023 -

Tanner Motors responded

thank you for the review

December 28, 2022

All of the Tanner Staff Very Professional, Kept me updated as the work was being performed & completed.- Thanks Tanner Team! More

by DWA CrossLake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Report | Print
Jan 02, 2023 -

Tanner Motors responded

We appreciate your time for the kind review.

December 23, 2022

Does not complete fleet service per request and requirements. In doing so, created extra labor for me in coming weeks to show fleet management that requirements were completed. Did not follow reque More

by KARL.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No. Not rating as I don’t know who they were.
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Jan 02, 2023 -

Tanner Motors responded

I am sorry to hear that the Fleet department your car is through did not reach out to us for a full fleet appointment. Please connect to our service manager and we can rectify that with your fleet department.

December 23, 2022

I walked in they took care of my recall issue and was back on the road 👍 More

by MichaelErholtz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff (Heinee) Heinlen, Laura Ellingson
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Jan 02, 2023 -

Tanner Motors responded

thank you for the review. We try to make every visit a great one.

December 17, 2022

Appointment was easy to make and timely. My tires and oil change was completed on time. My Jeep was returned clean. More

by nancyertl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Report | Print
Jan 02, 2023 -

Tanner Motors responded

Thank you for your review!

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