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Tanner Motors - Service Center

Brainerd, MN

4.4
708 Reviews

708 Reviews of Tanner Motors - Service Center

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May 27, 2023

Fast. Efficient and friendly. Counter guy was willing to go the extra mile and help answer a bunch of questions for me when I get it I was going to do the More

by Pakkleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Weiser
May 27, 2023

Very helpful, friendly and accommodating. Went beyond the call of duty to help us out leading into a holiday weekend. More

by gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Our 2012 Jeep repair was handled in a professional manner, and they repaired our air conditioner issue in the time estimated.. Turned out they did not need all the potential parts estimated,, so that More

by JBRANDT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 26, 2023 -

Tanner Motors responded

thank you for the review

May 20, 2023

They have always had an availability to have my truck worked on, have always stood behind their work even if an appearance discrepancy is found they make it right More

by BRADMARLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 26, 2023 -

Tanner Motors responded

Thank you for the review

May 05, 2023

Repair not completed on first try. Took over a month to get it fixed. I don't like being told.."I forgot to call you". More

by DJABGARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabatha, Laura Ellingson
May 17, 2023 -

Tanner Motors responded

I hope that the repair has been completed for you. If there is anything else that we can do to resolve this issue please do reach out to our service Director.

May 02, 2023

Thanks Worked hard to earn my trust and make things right El knocko lives No More

by zebulon.hodel@gmail.com
Recommend Dealer
Yes
Employees Worked With
Glen
May 17, 2023 -

Tanner Motors responded

Thank you for your review

May 01, 2023

Had radio checked out. Was determined a new one was needed. Waiting for a new one to come in. More

by Npthesing@gmail.com
Recommend Dealer
Yes
May 17, 2023 -

Tanner Motors responded

thank you

April 30, 2023

The Sevice agent didn’t know what had been done and what hadn’t been done. She told me the amount covered the parts and the transmission. But they hadn’t even looked into transmission problems. Then they to More

by fjacksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Heinlen was the xxx then was being very rude. Saying it was my fault because I didn’t have good enough contact with them. , Jeff (Heinee) Heinlen, Laura Ellingson
May 17, 2023 -

Tanner Motors responded

Please reach out to our service Director so we can resolve any issues from your visit. I am not sure who you spoke with at the dealership as Mr tanner was not here when your vehicle was in.

May 17, 2023 -

fjacksen responded

The person that was being rude and everything was Jeff Heinlen. He was yelling at me from his office.

April 30, 2023

Looks like they could use a larger service area. Friendly service writers. Warranty service was performed promptly. More

by BTHOMPSON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 17, 2023 -

Tanner Motors responded

thank you for the review.

April 28, 2023

Very friendly people and they try to accommodate your needs. Clean waiting room and bathrooms. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 17, 2023 -

Tanner Motors responded

thank you

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