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Tanner Motors - Service Center

Brainerd, MN

4.4
732 Reviews

732 Reviews of Tanner Motors - Service Center

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April 03, 2025

Very friendly staff and easy to understand and work with. I will go back to have them service my RAM truck. More

by harmsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ottem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Tanner Motors responded

Thank you for the 5 star review, glad to hear!

April 03, 2025

Great job- excellent service- love working with Elliot- he explains everything in detail. We will be back! More

by PRBAKE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Tanner Motors responded

Thank you for the kind words about Elliot, the service dept and 5 Stars!!

March 13, 2025

was there for a oil leak or a power steering leak sevice guy and mechanic found oil in a crease under the truck due to a oil change not to long ago,the place didn't wipe the oil off and it was dripping onto More

by Mariakh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Tanner Motors responded

Great to hear it wasn’t a major issue. Thank you for the review, I will let Elliot know of your kind words!

Mar 17, 2025 -

Mariakh responded

THANK YOU Elliot for another great visit ..

March 02, 2025

I did that before and they took my review down? ? Can you believe that? If the don’t like it the take it down? But they keep asking about the lady be hind the counter?? Think it was Joleen?? She was More

by tedlandgren
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joline Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Tanner Motors responded

Your review may not still visible and as we did not remove it. Dealer Rater has an automated system that filters out duplicate reviews submitted on the same day. Since you submitted three reviews in one day, their system may have automatically removed them. Please know that we value all feedback, whether positive or negative, as it helps us better understand and serve our customers. I have requested that our Service Manager reach out to you discuss your concerns.

February 28, 2025

had Elliot Barg he helped me go through all my appointments fir my Ram was very nice ,very knowledgeable, when vehicle was done he explained every that was done or will be needed at a later time . More

by Mariakh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Tanner Motors responded

Thanks for the 5 star review for Elliot, its great to hear!

February 28, 2025

lights not working on high beams ? A person I believe was the shop manager said put them on automatic that’s what he does? No high beams in that position and you need high beams in nor More

by tedlandgren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joline Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Tanner Motors responded

Your review is still visible and has not been removed. Dealer Rater has an automated system that filters out duplicate reviews submitted on the same day. Since you submitted three reviews in one day, their system may have automatically removed the duplicates. Please know that we value all feedback, whether positive or negative, as it helps us better understand and serve our customers. I have asked that my Service Manager reach out to you to discuss your issues.

February 10, 2025

Excellent job, great service, dedicated, outstanding communication, friendly, exceptional service, and paid attention to all the details. More

by SERVICE@DIGGITYDOWDLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Tanner Motors responded

Thank you for the 5 stars all around for our service team. I couldn't have said it better myself!

February 09, 2025

Tanner Motors did not contact me in a timely manner when I answered a customer service text on a service failure. I brought my truck in to have it serviced in December. Service Rep informed me that they cou More

by MURPHY1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Tanner Motors responded

Glad it was taken care of in the end, Murphy. Nothing is worse than things not being followed up on, so I'm relieved it got handled and that you're happy again. I'm sorry for any inconvenience this caused.

February 09, 2025

so far so good. have not ben in the car much yet, just got out of clinic. But looks great. More

by CHARLIE.SUE.TRAVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Banse
Feb 11, 2025 -

Tanner Motors responded

5 Stars! Enjoy the new ride! Thanks again from the team at Tanner Motors!

February 08, 2025

Fast service and awesome waiting area with snacks and refreshments. I do wish they would include labor cost when giving you a quote for an oil change. More

by LINNEA.AMES8365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Tanner Motors responded

Thank you for the review, I passed this on to my Service Manager Glen, who said that labor is included in our pricing however there are some coupons from the manufacturer that are worded a little different and as such we have to break out the costs differently, He is talking with all the service writers to make sure that on oil changes they are clear on the costs at check in, I do apologize for any misunderstanding, and am glad you found the snacks and refreshments in the waiting area satisfactory.

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