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Tanner Motors

Brainerd, MN

Overview
Employees
Reviews
Vehicles
4.6
1,155 Reviews
We offer first-rate Nissan, Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,155 reviews

July 29, 2024

Fast service. Finally got to interact with an employee who was friendly and knowledgeable. Typically experienced terrible customer service at Tanner. More

by maggiekva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was never told anyone’s name
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Jul 29, 2024 -

Tanner Motors responded

thank you for the review, I will talk with our service department and make sure they continue to be friendly and knowledgeable, and use their names so you know who you are working with.

July 26, 2024

Outstanding to work with sales team was great will recommend to everyone very professional salesman More

by bsample40
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Swedberg was exceptional , Travis Klun
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Jul 29, 2024 -

Tanner Motors responded

Thank you for the 5 star review!! So happy you had a great experience with us!

July 22, 2024

Every single time I bring my vehicle I am receiving different care, the inconsistency is very frustrating! They were nice and prompt with the oil change though More

by SANLIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Tanner Motors responded

I apologize for the inconsistency while having your vehicle serviced. I would like to learn more about your visit if you would call 2188293597 and ask for Glen the Service Manager or Myself (Jeremy) Internet and Marketing Manager so that we may address your concerns.

July 21, 2024

We received excellent service from both the Salesperson and Financial Services, All transactions were done smoothly. More

by shelleyjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Senn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Klun
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Jul 22, 2024 -

Tanner Motors responded

Shelly Thank you for the kinds words, Glad everything went smoothly! please reach out if you need anything!!

July 20, 2024

Went to buy out my lease. The finance department helped with all of it making sure it was done correctly. Jason made sure new tabs were ordered explained what I needed to do. More

by Cindy Rausch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff (Heinee) Heinlen
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Jul 22, 2024 -

Tanner Motors responded

Thank you for the 5 star review! We try to make it easy for you glad it all worked out for you! come back and see us again when you are ready to get into a new one!

July 17, 2024

Great service and great people the entire experience was great I felt like I had been a long time customer even though it was my first time. More

by CHRISWOFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Tanner Motors responded

Chris, Thank you for your kind words! Customer service is key to the success of any business and we strive to make everyone feel welcomed and respected!

July 17, 2024

This is a awesome place to have work done fast and polite thank you so much More

by BRADHENRY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot
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Jul 17, 2024 -

Tanner Motors responded

They are pretty AWESOME! thank you for the 5 star review!!

July 13, 2024

Service department sucks. Your vehicle will not be fixed all you do is keep bringing it in and they keep doing the same thing to it even though they know that's not going to f More

by LINNEA_LAFFIN
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Tanner Motors responded

Linnea, I appreciate your honest review, I would like to learn more about your experience please call me at 218 829 3597 Jeremy Ryder Tanner Motors Internet and Marketing Mangaer.

June 30, 2024

Great customer service and comfortable waiting room. Quick and friendly. I will definitely be back. More

by CJBREEZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Tanner Motors responded

Sounds like your service appointment went well, thank you for the 5 star review, hope you enjoyed some coffee or a soda on us while you waited. Thank you for taking the time we really appreciate it! Tanner Motors

Jul 01, 2024 -

Tanner Motors responded

Thanks

June 30, 2024

Couldn’t pin point the autos problem and it didn’t want To act up very much when we took it for a drive Nice folks. Got in promptly. More

by jolainejohnson
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Tanner Motors responded

It tough when we cant duplicate the issue, Glad you got in right away and everyone was nice.

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