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Tanner Motors

Brainerd, MN

4.6
1,156 Reviews
We offer first-rate Nissan, Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,156 reviews

January 22, 2023

Fair prices, clean and comfortable waiting room, friendly and helpful staff. Bonus car wash is nice and appreciate the detailed receipt showing what was done and checked. More

by 2018Charger
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

we appreciate your kind review

January 19, 2023

Great service and timely, very friendly staff. Thank you for the follow up survey. Thx More

by rbaad4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

Thank you!

January 17, 2023

I’ve always been pleasantly pleased with the service department and turn around time with oil changes, accommodations of car loaners except the last time my oil change took nearly an hour and 45 minutes More

by russnjo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy C, Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

Thank you for your loyalty. We appreciate your business and apologize for any delay. Please reach out to us with any questions you may have.

January 17, 2023

Friendly staff, great service, clean waiting area. Quick oil changes are a bonus Thank you More

by MHIRLSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

Thank you

January 16, 2023

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 . More

by MSTROBEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

thank you for the 5 stars

January 15, 2023

I trust this shop to work on my vehicle. The last time I had mine serviced , some items were checked as done that we're not. Next time in I will check to see all has been done before pay More

by ARDIEANDBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
January 15, 2023

Since I switched dealerships and started buying and getting service done here at Tanner, I’ve been totally satisfied with the quick turnaround and professionalism they have treated me with. Me hat goin More

by pineappleten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

Thank you for the 5 stars

January 14, 2023

These guys are great to deal with. They go out of their way to ensure satisfaction. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Tibbetts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Kujava
Feb 18, 2023 -

Tanner Motors responded

thank you

January 12, 2023

All repairs done promptly and satisfactory Would have liked my car washed. Don’t give wash tickets. Just do it. Thank you for the service. Would return. More

by JOHNLOCKIE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees friendly and fast
Feb 18, 2023 -

Tanner Motors responded

thank you for the 5 star review

January 10, 2023

Pleasant staff, no courtesy cars so drop your vehicle off. Warranty work is done last. More

by FHUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

I apologize if there were no courtesy cars available when you came in. We do have them available most of the time.

Mar 07, 2023 -

FHUSS responded

I specifically asked, when making my first appointment if a courtesy is available because I live 30 miles away! I was told they have none... So my only choice was to Wait 5.5hrs....The appointment was made well in advance (at least 3wks) of the my appointment on 09-30-2022 9:00AM. Another "Pretty" customer next to me in the waiting room was given a courtesy car because her car could not be fixed till the next Monday.....So don't lie to me..!!!

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