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Tanner Motors
Brainerd, MN
1,156 Reviews
We offer first-rate Nissan, Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Showing 1,156 reviews
March 22, 2023
Excellent service. Very willing to assist with our needs. Attention to detail is evident. Service completed as expected. Very willing to assist with our needs. Attention to detail is evident. Service completed as expected. More
by Marie
Verified Customer
March 14, 2023
While you’re waiting in the waiting room, they don’t work on your car the entire time, they move it in and out of their garage to squeeze as many people in. They have no sense of urgency. They tell you an ho on your car the entire time, they move it in and out of their garage to squeeze as many people in. They have no sense of urgency. They tell you an hour appointment, it becomes 3 hours and nothing gets done. Then they put it on you because you have to leave, when you gave them hours longer than they originally estimated. They tell you everything is fixed, when in fact it is not. For example, at my second appointment, I verified with Tabitha that everything was fixed, she said it was, and then I went to the parking lot, started my vehicle and the very issue I came in to have fixed, was still there. I walked back into the business and said, why is the --- light still on? She called over the guy who worked on the vehicle and he said oh, the part we put in didn't work so we have to fix it another time. I just paid my deductible, and I had an invoice that said the work was complete. He assured me that I would not be charged another deductible and that the only way to get my warranty to fix it was to say it was fixed that day. I am still very confused at how that was not fraudulent. That appointment was estimated to be an hour and I blocked 4 hours and it was still not done, all while I waited in their waiting area. This is the worst car repair shop I’ve ever been to. They’re more worried about their assembly line of vehicles than providing quality customer service. Their front desk staff has no idea what work is actually done. They also blamed the first issue on a former employee, somehow excusing all of their current mistakes. More
by KS
Employees Worked With
Tabitha is a nice person but has no idea what work actually gets done or doesn’t and cares more about her own breaks than following up with the service
March 11, 2023
Shannon was great to work with! The process was fast and easy which was super nice! The process was fast and easy which was super nice! More
by stacy.j
February 12, 2023
Very friendly and easy to talk with. I got what I wanted at a fair price. Jeff was great I got what I wanted at a fair price. Jeff was great More
by Garye1560
Employees Worked With
