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Tampa Honda
Tampa, FL
952 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 952 reviews
February 08, 2014
My experience was awful this am 2/7/14, When I arrived there, a white Caucasian bold male with goat tee greeted me, sat inside his office,(Not friendly at all-I was being tossed around) ask for my name, l there, a white Caucasian bold male with goat tee greeted me, sat inside his office,(Not friendly at all-I was being tossed around) ask for my name, looked in the computer and handed the paper work to Diego I proceeded to explain to Diego I wanted to get my tire fix from a slow leak twice already and Diego Rodriguez was not a happy camper to see me again with the same issue. I was trying to explain what tire was having the problem and his eyes rolled. He was not providing eye to eye contact and was a little annoyed when I tried to explain as to why I was there for the second time. He ask me if I lived in a construction area my response was NO! He then walked away to the back and pulled out a binder/folder with all the services done on my vehicle. He made me feel very uncomfortable while I was explaining the situation. He questioned me several times regarding the tire issue as if I was make any faults story/allegation in regards to the valid information I was providing. I knew that instant moment our communication fell apart. I wanted to leave at that point but could not continue to put air in my tire weekly for a month and half. I got there at 7:15am and left at 9:20am frustrated with his customer service practices. Diego did not reach out to me through out one hour and half later and when he decide to see me to show me the tire already had a plug. I personally believe when I went their for the first time with the problem back in December 2013 they did not fix the problem from the beginning. I paid for labor twice back in December and again this morning the charge was $25.00 and the plug was 6 dollars and change. I would off been happier if he waved the labor cost for the time I was there sitting and feeling uncomfortable, I lost 3 hours of pay at work this morning and felt betrayed and ripped off. I will NOT visit HONDALAND again for any services, tires, engine, especially oil changes. This is my forth HONDA vehicle I have owed and not once I felt unsatisfied like the experiences I had today . I am person with dignity and practice what I preach. I am hard worker who manages 22 employees for HealthCare facility and truly believe 100% customer satisfaction , I did not get that from Honda land this morning. Respectfully, Eriverto Flores erivertoflores@yahoo.com More
by Eriverto
Employees Worked With
Can't recall the name of the first service rep
February 05, 2014
Angelo A. was able to get me exactly what I wanted and for the exact price I wanted with no typical games being played. The transaction went smoothly and I am very happy with my new Honda. I'll be back! for the exact price I wanted with no typical games being played. The transaction went smoothly and I am very happy with my new Honda. I'll be back!! More
by Kimber6199
Employees Worked With
Angelo Albano
February 05, 2014
Overall amazing experience. I bought a 2014 Honda Accord LX at a great price. Will definitely recommend Tampa Honda Land to my friends and family. LX at a great price. Will definitely recommend Tampa Honda Land to my friends and family. More
by kahrendt123
Employees Worked With
Nidal Hatoum
February 01, 2014
It was really nice experience and i would definately ask my friends to consider tampahondaland whenever they buy any vehicle. I am enjoying my new honda civic. Thanks for all the help. my friends to consider tampahondaland whenever they buy any vehicle. I am enjoying my new honda civic. Thanks for all the help. More
by urslalit
Employees Worked With
Sadakut Ali
January 31, 2014
TAMPA HONDA LAND WAS WORTH THE DRIVE. THEY GAVE ME THE DEAL I HOPED FOR AND THE SERVICE WAS EXCELLENT. I CONFERRED WITH MIKE BY PHONE AND EMAIL AND THE DEAL WAS VERY EASY UPON ARRIVAL. HE WAS VERY KNOWL DEAL I HOPED FOR AND THE SERVICE WAS EXCELLENT. I CONFERRED WITH MIKE BY PHONE AND EMAIL AND THE DEAL WAS VERY EASY UPON ARRIVAL. HE WAS VERY KNOWLEDGEABLE. HE EVEN CHECKED ON ME DAYS AFTER THE SALE BY PHONE AND EMAIL. HE WAS GREAT AND THE EXPERIENCE WAS GREAT! More
by ALIVIA1006
Employees Worked With
Mike Pelletier
January 27, 2014
Tansel Erten wrote up our financial papers. He refused to give us copies of any of the papers signed, saying he would send copies in the mail when our check cleared. We did not receive the papers, which to give us copies of any of the papers signed, saying he would send copies in the mail when our check cleared. We did not receive the papers, which we needed for the insurance company, so we returned to Honda Land. We were told Tansel was on vacation and after insistence on our part we were given a copy of the "retail buyer's order". When we looked at this order, we saw that there were charges on it that we did not want and in fact had signed a paper refusing these charges - an extended warranty as well as road hazard and GAP. We expressed our concerns about these charges being added when we clearly had refused them and about the initials and signature not matching the way it should look. We were assured by Billy that the charges for the extended warranty, road hazard and GAP would be removed. We were also told by Elie that Honda Land would contact the lender, Chase, to redo the loan to reflect the monthly payment we had agreed upon. Honda Land has NOT contacted Chase to remove the warranty, hazard and gap charges Nor redo the monthly payment. We will continue to pursue this matter. More
by Erikajay
Employees Worked With
Denise from finance
January 21, 2014
Thank you! I actually came in and worked with Joe Dolan and Tansel, your Finance Mgr and ended up leasing a new 2013 Honda Civic. They both were so professional, helpful and gave personal attention to wha and Tansel, your Finance Mgr and ended up leasing a new 2013 Honda Civic. They both were so professional, helpful and gave personal attention to what exactly I was looking for and to meet my budget. I want you to know that it was a very smooth and pleasant experience and they both deserve recognition for their excellent customer service and care for me as a customer. I will definitely recommend Tampa Hondaland and specifically them to work with. More
by cindylou2014
Employees Worked With
Joe Dolan
January 14, 2014
I was very pleased with JT professionalism. I can't say enough good things about my experience at Tampa Honda Land. It went smoothly and more importantly I got a good deal. Thanks again. say enough good things about my experience at Tampa Honda Land. It went smoothly and more importantly I got a good deal. Thanks again. More
by jdavid523
Employees Worked With
JT
January 05, 2014
I went to buy or lease a new Honda. Jared Gates helped me get the right car for me at the right price. It was the best car buying experience ever. get the right car for me at the right price. It was the best car buying experience ever. More
by michaelantoun1950
Employees Worked With
Jared Gates
January 02, 2014
I had a wonderful experience at hondaland. This is the third new vehicle I have purchased there. John Wyatt in financing is a huge help and did everything possible to close my deal! third new vehicle I have purchased there. John Wyatt in financing is a huge help and did everything possible to close my deal! More
by aalvarado
Employees Worked With
Paul Friedman, Dan, John Wyatt, Paul Friedman
