Tampa Honda

Rude,Dishonest and Disrespectful I would rate 0 stars if there is an option. Honesty and Respect is a Joke here. Lies and Money are their only Motive. Right from the start there I would rate 0 stars if there is an option. Honesty and Respect is a Joke here. Lies and Money are their only Motive. Right from the start there were lies about the price, trade in value etc. The Sales person was planning to get the trade in for free and sell the vehicle by mentioning some add-ons like Pro-Pack and researched on that and found the price they say for Pro-pack is thrice than that actually costs which I never requested. Luckily I received the OTD price from various dealers and valued my car and had some good idea about the final price I can expect. But I was fooled and made a very bad decision by buying the car with Tampa Honda when I had better offers from other dealers. I went to this Dealer with only reason they are nearby and they agreed to match up the price any other dealer’s offer. I researched and went only to look for a Honda Civic EXT with specific color, add-ons etc .and the sales person spoke with his manager, agreed on the price (Matched Price from Other dealer), started documentation including finance and everything went fine only to the Surprise that I was handed over an EX instead of EXT when I tried to add the vehicle to the insurance. By this time my Trade-in Vehicle was handed over to them and finance documentation all completed. There was no history for the vehicle as the vehicle is Brand new. I tried hard and found some details of the vehicle on the same day I received the vehicle and contacted the Dealers back to understand why I was provided with a previous Model vehicle than the one we discussed. To my surprise and frustration they priced the vehicle only for the EX version and did not match up the price to the EXT model that I wanted. They fooled me with the VIN of EX and did not show the prime difference between EX and EXT which is the 1.5T engine. The manager Robert Spencer was the most disrespectful and Rudest person I ever seen or had to converse with. When I explained the situation the guy was never in any position to listen with only idea to suck more money from me and they eventually did. 1. When I said I trusted them, the reply was, “why did you, you shouldnt have”. 2. When I said, the only reason I came here was the place was nearby and looked decent but now I ended up in this situation, the reply was “Why did you come here, pay the extra money or keep the EX model”. 3. Discussions went on like this and another Manager intervened to reduce the extra money which is the only choice I had. 4. Finally I got the car with no add-ons, paid additional money and I deeply regret that I should have taken the deal with any other dealer who offered better price and quality. There is not even a bit of satisfaction when I left the doors of Tampa Honda, on the Contrary I was completely stressed out, disappointed and irritated. More

***Stellar Customer Service*** Ray Maxwell took care of our Honda vehicles we had serviced. Ray was simply amazing,courteous, knowledgeable and efficient. Thanks Ray !!Your Aweso Ray Maxwell took care of our Honda vehicles we had serviced. Ray was simply amazing,courteous, knowledgeable and efficient. Thanks Ray !!Your Awesome!! John/Carole More

Amazing Experience Went in to get an appraisal on my trade in and Khaleel took care of everything. No pushy sales tactics, no gimmicks, just exactly what I was looking Went in to get an appraisal on my trade in and Khaleel took care of everything. No pushy sales tactics, no gimmicks, just exactly what I was looking for within my budget. This was the EASIEST transaction I've ever experienced with the most honest car salesmen I've ever met. Didn't think anyone could put me into a new car but here I am home with my brand new 2016 Honda Civic EX with all the bells and whistles I never though I could afford. THANK YOU TAMPA HONDA and THANK YOU KHALEEL! More

CUSTOMER SERVICE Please don't call worst service. Plus they transfer you to their internet department without asking questions. Worst ? experience in the world. They Please don't call worst service. Plus they transfer you to their internet department without asking questions. Worst ? experience in the world. They got Verizon beet. More

Sam Albashiti I came into the Honda place only to inquire about a car I saw and next thing I knew, I was driving off in that car. Sam was an excellent sales person I came into the Honda place only to inquire about a car I saw and next thing I knew, I was driving off in that car. Sam was an excellent sales person and he was so patient and helpful through the entire process. Thank you Sam Albashiti, you made my process so easy and smooth. They need more salesmen like yourself. Also, I can't forget about Joe Toppa who was a great help in the finance department. Very helpful and understanding as well. You guys really made things a lot easier for me. You both are greatly appreciated. More

All about playing with the numbers. This is the kind of dealer that gives you one price for a car and then paperwork with thousands of dollars of add ins once you get further along in th This is the kind of dealer that gives you one price for a car and then paperwork with thousands of dollars of add ins once you get further along in the process. I never got to the finance stage but I am genuinely concerned that there would have been more surprises in that part of the process too. They add on useless junk to EVERY car to make a profit and then haggle with you about removing it which is ridiculous. I didn't ask you to add the stuff and if I don't want it then it's that simple. I contacted the dealer prior to a car arriving on the lot and made it VERY clear that I would not buy if they added anything to the car. When I arrived less than 24 hours after the truck dropped the vehicle off there were over 3k in extra add ins. The sales person Stevie I had made an appointment with was nowhere to be found and it was over 20 minutes before they got me another sales person. That sales person had no idea what the dealership had for stock and although he wound up being extremely knowledgeable on the vehicle I was rubbed the wrong way from the very beginning. At no point in the nearly 2 hours I was there did Stevie ever stop by which is very poor business. The car cost was 21,550 and by the time all was said and done the loan was going to be 31k....for a civic. If I wanted to spend over 30k I would buy an accord where I am at least getting a car worth close to that. I was told by the sales person that the add ons are put on every single vehicle within hours of it arriving and then was told by the finance guy that they could not be removed "but I would not be charged for them if I didn't want them". So basically they wouldn't bring my trade to a fair value because they were still trying to make profit off the 3k in extra junk they added in. Not okay. The finance guy was also unaware of the programs Honda was offering and even brought me a page to prove me wrong where it highlighted the exact program I was referring to. Really? Aren't you the expert? They continually mentioned that they are in the business to sell cars but clearly they are in the business of marking up cars to unsuspecting customers which I am not. I would stay far away from this dealership and the two other locations that they are affiliated with. It is all a numbers game and to them the numbers are unrealistic and skewed far too much in their favor. I have dealt with quite a few dealerships in the area and never had this problem. There are still honest people out there who are in the business to sell cars, this dealership is not one of them. More

Worse place to buy a car So disappointed of tampa honda, not only I had to wait over 7 hours ( from 4pm until after 11pm) because they only had one person in financing, but th So disappointed of tampa honda, not only I had to wait over 7 hours ( from 4pm until after 11pm) because they only had one person in financing, but they make me resign the car loan documents over again with a higher interest rate(6% higher than offered), a week after ( only waited 2 hours and 20 minutes). In addition, I have been calling accounting for the past 3 days for questions about my old bank payments, and I have yet been able to speak with anyone. The phone receptionist tells me that they are pretty busy and gets my name and number and promises a call back, and guess what, no calls yet. I regret my visit and having to purchase from TampaHonda in florida ave. More