Back

Tamiami Hyundai - Service Center

Naples, FL

4.6
518 Reviews

518 Reviews of Tamiami Hyundai - Service Center

Sort by
March 22, 2025

The worst experience ever, they charge me a fee without explaining before service. They said we charge every time but I checked on my oldest bill and nothing. I will never back there More

by renatadeaguiar1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda
Mar 25, 2025 -

Tamiami Hyundai responded

Renata, I'm sorry to hear about your experience with unexpected charges. We strive for transparency and I apologize for any oversight in explaining the credit card fee. We do offer a cash or check discount, as there are no fees when paying with cash or check. We also have an ATM on-site. Unfortunately, it is not sustainable for any business to absorb customers' credit card fees and this surcharge has become standard at many dealerships. Furthermore, this has been in effect since February of 2023 and there is signage everywhere. If there's anything else we can help clear up here, please feel free to reach out. Best, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

March 21, 2025

The employees are very knowledgeable about the vehicles they service. They service both our 2015 Hyundai Genesis and our 2024 Hyundai Santa Fe and they always keep you updated on their new progress. More

by WGREALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai has been keeping you well-informed and providing knowledgeable service for both your vehicles. Thank you for trusting us with your 2015 Hyundai Genesis and 2024 Hyundai Santa Fe!

March 21, 2025

My service visit went very smoothly and efficiently, The service advisor was very busy but took the necessary time More

by louiseemond66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Fernandez Service Advisor
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that your service visit was smooth and efficient at Tamiami Hyundai, Louise. Our team is dedicated to providing attentive care, even during busy times. Thank you for sharing your experience!

March 21, 2025

Great customer service. The service department goes out of their way to make sure they are doing everything they can do to fix the issue. More

by maschiavon1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our service department at Tamiami Hyundai went above and beyond for you! Thank you for recognizing their efforts, and we're here whenever you need us.

March 21, 2025

I was very pleased with the service, very professional and efficient. Wait time was not too long. More

by rxa6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

Thanks so much for your review. We look forward to your next visit to Tamiami Hyundai!

March 20, 2025

The service was as expected. BUT and a big BUT, the bill total was $907.25 but I was charged $939.00 Some work was not performed ad it was getting late in the day. That may be More

by jayque7x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Tamiami Hyundai responded

James, we appreciate your feedback. It is posted all over the dealership that there is a 3.5% processing fee on all credit cards. We offer a cash discount, however, and invite you to reach out if you have any outstanding questions. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 19, 2025

Service was done at the scheduled time and I was kept notified during my wait More

by MAHLONSTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Tamiami Hyundai responded

Thank you for the great review. We look forward to seeing you again at Tamiami Hyundai!

March 19, 2025

My recent experience was smooth and efficient. I asked some questions and Josh explained everything to me regarding the service to be preformed on my car. More

by LWHY22
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Josh provided clear explanations and made your experience at Tamiami Hyundai smooth and efficient. Thank you for sharing this feedback!

March 19, 2025

Our salesman, Felix Perez was extremely knowledgeable regarding all models and trims. He was very friendly and professional and made the process of car buying easy. Lance, the financial manager was a More

by SUSANMLORENZ
Recommend Dealer
Yes
Employees Worked With
Lance Burdge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Perez
Mar 19, 2025 -

Tamiami Hyundai responded

Susan, thank you for choosing Tamiami Hyundai again! We're delighted to hear that Felix and Lance provided such knowledgeable and professional service. Enjoy your new car!

March 18, 2025

Professional, courteous, caring, knowledgeable, expedient to provide service, patient with all of my questions, great service continues beyond the repair. More

by REGINA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience with us at Tamiami Hyundai, Regina! We're delighted to hear that our team provided professional and caring service throughout the process. We look forward to continuing this level of support in the future!

...
9
...