Back

Tamiami Hyundai - Service Center

Naples, FL

4.6
504 Reviews

504 Reviews of Tamiami Hyundai - Service Center

Sort by
March 22, 2025

Jorge was a very attentive and informative service adviser. My car is a 2022 and is covered by total warranty. However, Jorge determined that my blinker was not working, because water had come in, and More

by KFLANAGAN59
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience. It's concerning to hear about the confusion regarding your warranty coverage and I apologize for any inconvenience this has caused. Please feel free to reach out when you're ready to discuss further upon returning home. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 22, 2025

My recent service visit was as good as could be. Check in was quick, and my service call took as long as promised. Once it was finished, my car was returned cleaned. More

by JAYSTATONPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

Thank you for sharing your positive experience with us at Tamiami Hyundai! We're delighted to hear that the service visit was efficient and met your expectations. We look forward to serving you again!

March 22, 2025

The people that assisted me at Tamiami Hyundai were all very friendly and helpful. Alejandra took care of me from my arrival, up to making sure I got to my car when it was finished. More

by LEEANNMAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

Leeann, we're delighted to hear that Alejandra and the team at Tamiami Hyundai provided you with friendly and helpful service. Thanks for sharing your experience!

March 22, 2025

Jamie made my experience easy and made the experience with the dealership very positive. I would return. More

by otasharivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jamie made your experience at Tamiami Hyundai a positive one! Thank you for sharing, and we look forward to welcoming you back in the future.

March 22, 2025

Francis took care of my case and had the recall done including the tire rotation earlier than the estimated time. He kept me updated while I was working at the dealership waiting area. More

by Chojuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Fernandez
Mar 24, 2025 -

Tamiami Hyundai responded

Chojuan, we're delighted to hear that Francis provided you with timely and attentive service at Tamiami Hyundai. Thank you for sharing your experience!

March 22, 2025

Excellent staff very clean facility work done on timely basis very nice people who explain things well. More

by BILL.KEENAN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Miron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that you had a positive experience with our team at Tamiami Hyundai, Bill! It's great to know the staff, facility, and service met your expectations. Thank you for sharing this feedback!

March 22, 2025

The worst experience ever, they charge me a fee without explaining before service. They said we charge every time but I checked on my oldest bill and nothing. I will never back there More

by renatadeaguiar1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda
Mar 25, 2025 -

Tamiami Hyundai responded

Renata, I'm sorry to hear about your experience with unexpected charges. We strive for transparency and I apologize for any oversight in explaining the credit card fee. We do offer a cash or check discount, as there are no fees when paying with cash or check. We also have an ATM on-site. Unfortunately, it is not sustainable for any business to absorb customers' credit card fees and this surcharge has become standard at many dealerships. Furthermore, this has been in effect since February of 2023 and there is signage everywhere. If there's anything else we can help clear up here, please feel free to reach out. Best, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

March 21, 2025

The employees are very knowledgeable about the vehicles they service. They service both our 2015 Hyundai Genesis and our 2024 Hyundai Santa Fe and they always keep you updated on their new progress. More

by WGREALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai has been keeping you well-informed and providing knowledgeable service for both your vehicles. Thank you for trusting us with your 2015 Hyundai Genesis and 2024 Hyundai Santa Fe!

March 21, 2025

My service visit went very smoothly and efficiently, The service advisor was very busy but took the necessary time More

by louiseemond66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Fernandez Service Advisor
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that your service visit was smooth and efficient at Tamiami Hyundai, Louise. Our team is dedicated to providing attentive care, even during busy times. Thank you for sharing your experience!

March 21, 2025

Great customer service. The service department goes out of their way to make sure they are doing everything they can do to fix the issue. More

by maschiavon1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our service department at Tamiami Hyundai went above and beyond for you! Thank you for recognizing their efforts, and we're here whenever you need us.

...
7
...