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Tamiami Hyundai - Service Center

Naples, FL

4.6
589 Reviews

589 Reviews of Tamiami Hyundai - Service Center

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April 24, 2025

They were fast, polite, concerned, knowledgeable, courteous, and professional. I felt my car was in good hands. More

by LK-PIENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that you felt your car was in good hands with the team at Tamiami Hyundai! Thank you for highlighting our fast and professional service. We appreciate your feedback!

April 24, 2025

Had a new tire replaced because it could not be repaired. Leaks since work was done. Returned to get it checked and replaced. Dealership said nothing could be done since they can’t find a leak. Tire is under More

by SEGRIFFITHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Quintana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the issue with your tire. It's frustrating when a problem persists, especially under warranty. We want to ensure you're driving safely and would like another opportunity to address this for you. Please reach out at your convenience so we can assist further. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

April 24, 2025

Everyone is always very helpful and efficient every time I bring car in for service. More

by travisgardella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Tamiami Hyundai responded

Efficiency is always our aim at Tamiami Hyundai. Thanks for trusting us with your vehicle's care!

April 23, 2025

The dealer didn’t recognize that I have 3 years of free oil changes & charged me& then no one returned my calls. More

by CORINNEPAL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Fernandez
Apr 24, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the confusion with your oil change benefits and lack of follow-up. We strive for clear communication and prompt service, so it's disappointing to learn we fell short here. Please reach out at your convenience so we can address this matter directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

April 23, 2025

Evelyn, in service, was AWESOME! Professional, knowledgeable, efficient and very personable. It was a pleasure to work with her. She is truly an asset to Hyundai! More

by terriom223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn was amazing
Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Evelyn provided such an exceptional experience at Tamiami Hyundai! Our team takes pride in offering professional and personable service, and it's great to know she made a positive impact. Thank you for sharing your feedback with us!

April 23, 2025

Our service rep, Jamie Ruis was exceptional. He was personal, professional and made sure we were satisfied with the work. More

by desk430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jamie provided exceptional service during your visit to Tamiami Hyundai. Our team always aims for professionalism and customer satisfaction, so it's great to know we hit the mark!

April 23, 2025

Busy busy service area especially due to construction renovation. But Sheila got me handled efficiently More

by geoannet55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila in Service
Apr 24, 2025 -

Tamiami Hyundai responded

We're glad to hear Sheila was able to assist you efficiently at Tamiami Hyundai. Thank you for your patience and understanding during our renovation!

April 21, 2025

Great communication and customer service, friendly staff. I was able to leave my car the night before and pick it up when it was ready and it was convenient for me. More

by SUSANANUNEZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pereiras
Apr 22, 2025 -

Tamiami Hyundai responded

Susana, we're delighted to hear that our team at Tamiami Hyundai provided you with great communication and service. It's wonderful to know the drop-off process was convenient for you! Thanks for choosing us!

April 21, 2025

Had my Tucson serviced last week dealt with Josh in the service department and he handled ALL the details as I requested. He listened to my concerns and acted on all of them without hesitation completing More

by klmoorhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Josh provided you with such excellent service at Tamiami Hyundai! Thank you for recommending us and sharing your positive experience. We look forward to serving you in the future!

April 20, 2025

Our service advisor, Francis did an outstanding job. However, upon arriving, we saw a place in much disarray and had to walk back and forth between the drop-off location and the temporary office to fin More

by RCBELASCO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis - 5 stary
Apr 21, 2025 -

Tamiami Hyundai responded

Thank you for your feedback. We're glad to hear that Francis provided outstanding service and the work was completed professionally at Tamiami Hyundai, but we apologize for any inconvenience caused by our current setup. We appreciate your patience during this time of transition and hope you'll give us another chance once our renovations are complete!

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