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Tamiami Hyundai - Service Center

Naples, FL

4.6
585 Reviews
Call Service Center (239) 778-0057

585 Reviews of Tamiami Hyundai - Service Center

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May 13, 2025

I arrived early and they took me immediately. I got my 3rd free oil change More

by FURF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Tamiami Hyundai responded

We are glad to hear that our team accommodated your service so efficiently. Thanks for noting the oil change deal here at Tamiami Hyundai!

May 13, 2025

If you want your vehicle to just sit at this dealership for months with no service, then this is the place for you! The vehicle greatly depreciated by sitting in direct Florida sun for 4 months straight. I More

by JEALUNDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Tamiami Hyundai responded

I sincerely apologize for the length of time it took to complete the repairs on your vehicle. Repairs of this nature must be handled by a Hyundai-certified technician who is specifically trained and qualified for this level of work, and scheduling accordingly can sometimes extend the timeline. It is never our intention for any guest to leave dissatisfied. I completely understand your frustration, especially after the time your vehicle spent at an independent shop before being referred to us as well. Processing warranty claims on 10-year-old, high-mileage vehicles requires significant time, attention, and coordination — and I’m pleased that our team was ultimately able to complete the necessary repairs and get you back on the road with a running vehicle — with Hyundai covering the bulk of the costs. Thank you again for your patience, and we wish you many safe and happy miles ahead.

May 09, 2025

I have only had a good relationship with this dealership. Have been coming there for 17 years for all my oil changes etc and have always had good service More

by dododorothymw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Fernandez
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May 09, 2025 -

Tamiami Hyundai responded

Thank you for your loyalty and trust in Tamiami Hyundai over the years! We're delighted to hear about your positive experiences with our service team. Looking forward to serving you for many more years!

May 09, 2025

Had confirmed appt arrived had no record of it. Had car for 2 DAYS was never called or provided a diagnosis. Could not get a service advisor on phone. Had to show up just to take my car back which More

by pbittner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richeka "Ricky" Providence
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Tamiami Hyundai responded

I'm sorry to hear your experience fell short of expectations, and I apologize for the lack of communication on our end. It should be noted that a service reservation is your appointment time to check in with an advisor, not necessarily when your vehicle enters the shop. Please feel free to reach out if you have any outstanding questions or concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 09, 2025

The entire service experience was great. I appreciate the entire team working hard to ensure a positive experience. More

by higginsfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Tamiami Hyundai responded

Thank you for sharing your positive experience with us at Tamiami Hyundai! We're delighted to hear that our team made sure everything went smoothly during your visit. We look forward to serving you again in the future!

May 09, 2025

Great service and an excellent attention. They are very professional. That's why I always come back. Thanks More

by ALELORETDEMOLA2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Fernandez
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May 11, 2025 -

Tamiami Hyundai responded

Thank you for your loyalty and kind words! We're delighted to hear that our team at Tamiami Hyundai continues to provide great service and professional attention. We look forward to seeing you again soon!

May 09, 2025

Francis was great and it was a very positive experience. I have another appointment already scheduled. More

by GLO1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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May 12, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Francis provided you with a positive experience at Tamiami Hyundai! We're looking forward to your next appointment and continuing to serve you.

May 08, 2025

My car was in service since 12/13/2024. When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said th More

by PADRONMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about your experience with the sunroof and loaner vehicles. We strive for better communication and cleanliness standards, so it's disappointing to learn we fell short here. Please reach out when you have a moment; I’d like to help resolve these issues promptly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

May 08, 2025

Jamie was great. They were really busy but took care of my blown out tire I’d definitely take my car there again More

by JDESWIK
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Tamiami Hyundai responded

We're glad to hear Jamie took great care of your tire issue at Tamiami Hyundai. We appreciate your trust and look forward to assisting you in the future!

May 07, 2025

No toilet in the waiting room of the new area. I am on a walker, deaf and it was outrageous that Hyundai did make us wait for hours in a room with NO TOILET. Your company should be reported to t More

by nshu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Tamiami Hyundai responded

I’m truly sorry to hear that your experience with us the other day didn’t meet your expectations. I made several attempts to check in with you during your visit to see if you needed anything, and I would have gladly escorted you to one of our restrooms had I known there was any concern. While our temporary trailer does not include a restroom, we do have multiple ADA-compliant options available on site for our guests. These include an indoor restroom that meets all accessibility standards, as well as a standalone restroom trailer equipped with a handicap ramp for ease of access. We chose not to place restrooms inside the trailer to maintain a cleaner and more comfortable customer space, and we aim to ensure that all accommodations are still readily available and meet ADA standards. Please don’t hesitate to reach out directly if there’s anything further I can do to assist or improve your next visit.

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