Tamiami Hyundai - Service Center

Clean dealership, but didn't appreciate my 2012 Santa Fe being described as "vintage". Also, shop didn't have brake pads for my vehicle in stock, so another trip has to be made. being described as "vintage". Also, shop didn't have brake pads for my vehicle in stock, so another trip has to be made. More

Amazing attention! Vince our sales agent was nice, diligent and very helpful! Also Remi was very kind and helpful too Vince our sales agent was nice, diligent and very helpful! Also Remi was very kind and helpful too More

they handled my recall well from drop off to picking it up. Linda is always very helpf up. Linda is always very helpf More

We were truly pleased with the entire process of making a reservation and having our 2024 Tucson Hybrid in for its 8000 maintenance. Josh was friendly and professional checking us in and patient with my que reservation and having our 2024 Tucson Hybrid in for its 8000 maintenance. Josh was friendly and professional checking us in and patient with my questions! Thanks, Josh!! More

Great service in fixing a hard problem. Thanks Linda & Josh and the service team... /Steve Thanks Linda & Josh and the service team... /Steve More

From the initial check in with Jamie until the notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexp notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexpected but really appreciated. More

I had two service appointments within 2 weeks of each other, one a recall and the other for maintenance. other, one a recall and the other for maintenance. More

Three calls unreturned for estimated completion. I’m 35 minutes away depending on traffic. Finally got through to Pawel who said he would tell Jorge to call me. That call never came. I finally got I’m 35 minutes away depending on traffic. Finally got through to Pawel who said he would tell Jorge to call me. That call never came. I finally got a text. It was too late for me to leave because of an appointment. A call alerting me to the estimated completion would have allowed me to get there and back. The clear message here is that customers are not valued. More

Almost 3 hours to get 2nd svc on elantra 2 years old w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in the past!!! This was the worst service so far. My car was listed in my husband's name although title in my name and no phone number for me. Someone messed up my records big time! Never had this trouble before. There were lots of people waiting for their cars and I was the last one to get mine. I was told the service would take 1 to 1 1/2 hous.....I might have to go somewhere else. Just because we don't own a genesis anymore, doesn't mean I have to put up with this!!! More

Seems they take in too many vehicles at a time in their service dept. I was told it would be 1 1/2 hrs for a window tint, and another hour to reset Bluelink. I was in there at 9:02 and left at 1:05, with service dept. I was told it would be 1 1/2 hrs for a window tint, and another hour to reset Bluelink. I was in there at 9:02 and left at 1:05, with Bluelink still not reset. So now I need to drive 45 minutes again to get Bluelink reset. Very disappointing. Darla More