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Tamiami Hyundai - Service Center

Naples, FL

4.6
519 Reviews

519 Reviews of Tamiami Hyundai - Service Center

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March 14, 2025

Excellent experience as always! I love when things are done correctly, and within the promised time-frame. Linda Midlam was on point for my trailer hitch installation. More

by dougeiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Linda and the Tamiami Hyundai team provided you with an excellent experience! It's great knowing everything was done correctly and on time. Thanks for your feedback; we appreciate it!

March 14, 2025

The service team was prompt, courteous and they made me very comfortable while I waited for my car More

by montanacathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Tamiami Hyundai responded

We are so happy that our Tamiami Hyundai team delivered an excellent experience. Thank you!

March 14, 2025

Helpful. They were willing to make a deal. Wish they had told me more about the matte finish on my Sante Fe. I’m having trouble finding a brushless car wash. More

by HILLERMARSHALL
Recommend Dealer
Yes
Employees Worked With
Anthony Delisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Millang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Schipani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Tamiami Hyundai responded

Thanks for sharing your experience with us! We're glad to hear our team at Tamiami Hyundai was helpful and accommodating, and we invite you to reach out if you ave any questions about your purchase.

March 14, 2025

My service was done in a timely manner and Jorge was very helpful. We had both of our cars done at the same time and both were done at the same time. Thank you More

by bbwilds1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jorge provided helpful service and both of your cars were completed efficiently at Tamiami Hyundai. Thank you for sharing this positive experience with us!

March 14, 2025

Very long estimated wait time if not dropping car. Should communicate wait time estimates when making appointment. More

by padavis999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Tamiami Hyundai responded

Thank you for your feedback about the wait times at Tamiami Hyundai. We appreciate your suggestion and will work on improving our communication regarding estimated wait times during appointments. Your input helps us enhance our service!

March 14, 2025

Service agent Jamie went above and beyond to ensure I was satisfied and all was done in a timely manner! More

by ROBINM333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Tamiami Hyundai responded

Robin, we're delighted to hear that Jamie provided exceptional service during your visit to Tamiami Hyundai. Thank you for sharing your experience with us!

March 14, 2025

Everything was done in a very efficient and timely fashion. All the contact people were courteous and professional. More

by captk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Tamiami Hyundai responded

We're delighted to hear that you had an efficient and professional experience with our team at Tamiami Hyundai. Thank you for sharing your positive feedback!

March 14, 2025

I scheduled an oil change and tire rotation almost 3 weeks in advance. The price on their website was under $60. Imagine my surprise when the service writer told me the price was around $120. She the More

by Savaradavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexandra Celis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Tamiami Hyundai responded

I apologize for the confusion and frustration you experienced with our pricing and wait time. It is never our intention to misinform our guests, so I am sorry that the final price of the service was not more clearly outlined prior to your visit. I will share your feedback, so we can work on streamlining our communication for the future. Please give me a call so I can look into this further and work toward regaining your satisfaction. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 14, 2025

The service rep was excellent and very helpful. I’m very upset with the 3.5 service charge on my CC. You are only paying 2 to 2.5 to any of the CC Companies so you are marking up your service. Th More

by PMRUSSO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia ?
Mar 19, 2025 -

Tamiami Hyundai responded

Thank you for your feedback on your recent visit to Tamiami Hyundai. We're glad our service rep was helpful, but we're sorry for any miscommunication that occurred with the credit payment. There are no fees for cash or check, and we offer an ATM on-site, however, it is not sustainable for any business to absorb customers' credit card fees. This policy has been in place since February of 2023. We apologize for the car wash mishap and would love to have the opportunity to offer this to you on your next visit. Your comments are valuable, and we'll address these concerns with our team to improve communication and service quality moving forward. Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

March 13, 2025

Car was serviced immediately and the need for additional service and costs were explained in great detail. More

by rfein1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Tamiami Hyundai responded

We're delighted to hear that your service experience at Tamiami Hyundai was thorough and efficient. Our team always aims to provide clear communication regarding any additional needs or costs. Thank you for choosing us!

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