Tameron Kia of West Bank

Ms. Ursula was professional, patient and courteous. She addressed all of my concerns and ensured they were taken care of. One of the BEST in the business. addressed all of my concerns and ensured they were taken care of. One of the BEST in the business. More

I was highly impressed with your sales rep Vickie Castaneda. She was on top of everything. She is a gem and total asset to KIA Castaneda. She was on top of everything. She is a gem and total asset to KIA More

Great team to work with overall. Consistent communication during the process, answered questions and understood how to help find the best fit for you and the family. communication during the process, answered questions and understood how to help find the best fit for you and the family. More

Your dealership is only as good as the person you first contact, in this case it was Gabe, talk about enjoying what otherwise would be an inconvenience, right away he took over my problem, it became our pr contact, in this case it was Gabe, talk about enjoying what otherwise would be an inconvenience, right away he took over my problem, it became our problem, arranged for my loaner rental car, kept me abreast of the progress regarding my car specially when there was a problem with battery, introduced to the mechanic and he explained what was wrong. Later accompanied me to the cashier, talk about the whipped cream on top of your pie , she was delightful and that’s not easy when you’re collecting money. Overall a great experience in the “back of the house”, hope the “front of the house” salesman can expand on this. More

My experience at Ray Brandt Harvey was excellent. I could not have asked for a better salesperson. I am someone who rarely walked into the showroom but this particular day, I walked in and fell in lo could not have asked for a better salesperson. I am someone who rarely walked into the showroom but this particular day, I walked in and fell in love with the Kia K5 EX. As a matter of fact, I was mesmerized. Ursula not only saw the expression of my face but my reaction to this beautiful Passion Red with black interior car. She approached me and say Ms. Parker you can get this car. I replied and said " I do not have a down payment." She said, you do not need a down payment and as you can see , the rest is history. Ursula was awesome. She is someone I would recommend to others. More

The only thing that concerns me is finance department quoted me a high interest rate until I began questioning it. I'm concerned this can happen to others not so informed. It all worked out in the end. quoted me a high interest rate until I began questioning it. I'm concerned this can happen to others not so informed. It all worked out in the end. More

The whole process was super fast. I let Ursula know exactly what I wanted, model,color and options. They did not have what I wanted, so they found it and set everything up for a few days out. Started t exactly what I wanted, model,color and options. They did not have what I wanted, so they found it and set everything up for a few days out. Started the financial forms one line and was out the dealer with a new can in under an hour day of delivery. More

Excellent service and sales team. Very impressed with service advisor and sales person that tried to help me to understand how to get better interest rate for my next purchase service advisor and sales person that tried to help me to understand how to get better interest rate for my next purchase More

Ursula was very helpful and informative. She quickly responded to my inquiry, understood my interest and promptly provided exceptional service. I felt well taken care of by the entire staff I worked wit responded to my inquiry, understood my interest and promptly provided exceptional service. I felt well taken care of by the entire staff I worked with. More

Everyone was professional and courteous. There was no pressure on buying vehicles. . Salesman Peterson was very patient with me in trying to make a decision. pressure on buying vehicles. . Salesman Peterson was very patient with me in trying to make a decision. More