Tacoma Subaru

The service department was welcoming from the initial phone call. Darrell explained a few things about computer system in car. Very informative and helpful. All around friendly and knowledgeable. You wor phone call. Darrell explained a few things about computer system in car. Very informative and helpful. All around friendly and knowledgeable. You worked with me while I secured funding for unexpected car costs. My ex husband bought 3 Subarus at the same time. This one and another for Seattle and one for Maui. Thank you… excellent, outstanding service. More

Service was fast and complete. Service personnel werepolite and responsive. Iwas thoroughly satisfied with the entire visit. Highly recommendable. Service personnel werepolite and responsive. Iwas thoroughly satisfied with the entire visit. Highly recommendable. More

The salesman Slavic was the best. He was both knowledgeable with the products as well as very transparent with what the offer was and what the vehicle expectation was. Will definitely He was both knowledgeable with the products as well as very transparent with what the offer was and what the vehicle expectation was. Will definitely recommend him for both follow up and a pleasant sales process. Best experience I've had in years with buying a car. More

The Service department is fast, effective and efficient. Their friendly and service-oriented demeanor is frosting on the cake! Their friendly and service-oriented demeanor is frosting on the cake! More

The Express Service I received yesterday was excellent. Lisa was courteous and informative, and when part was needed she followed up immediately and had it ready within the hour. The young man who follow Lisa was courteous and informative, and when part was needed she followed up immediately and had it ready within the hour. The young man who followed up was super. Marilyn M. More

Service was great! ! Jena was awesome to work with. Thank you for guiding through the process!! ! Jena was awesome to work with. Thank you for guiding through the process!! More

Very courteous and informative did the service in a timely manner waiting area very comfortable timely manner waiting area very comfortable More

They are always prompt and takes care of their customers immediately as soon as you pull into the garage immediately as soon as you pull into the garage More

If all Subaru dealerships cared about their customers like Tacoma Subaru … I would use the dealership in my town. The Service department staff (especially Darrell Adams) continues to provide excellent like Tacoma Subaru … I would use the dealership in my town. The Service department staff (especially Darrell Adams) continues to provide excellent customer service. Darrell helped schedule my 30,000 mile service for my Ascent. Darrell also made sure that the recall parts, due on my Ascent, were available and completed during this same service. Recommendation: Competitor's have their technicians take photos of parts being removed & replacement,new parts being installed. Photograph of the undercarriage of the car is a fantastic idea. Photograph any areas of concern and discuss with customer. Let’s make 2023 the year to be kind towards one another. Chris More

After having 3 bad experiences with buying a new car, Sera Brunner has changed our perspective and we now have our dream car! #giveheraraise! #highlyrecommend! Sera Brunner has changed our perspective and we now have our dream car! #giveheraraise! #highlyrecommend! More