5 Subaru Dealers near 98409near 98409

Madeline has been helping me since moving to Washington. - n2sun04

Madeline has been helping me since moving to Washington. I do not know what I would do without her and the entire service department. They actually care. Ive lived in about 8 states and have never had this kind of help before. Madeline truly cares and is a fantastic Service Advisor. Today, she and the manager, went way above and beyond as Im stuck an hour and a half away in the mountains. They coordinated with team and are bringing my car to me. I do not know many companies who would ever do this for a customer. Thank you Madeline. Such a beautiful soul.

Work done in a timely manner and any concerns addressed. - armstrongvl93

Work done in a timely manner and any concerns addressed. Always Easy and consistent process.

Friendly, knowledgeable, fixed the issue! - Elizabeth.devos

Friendly, knowledgeable, fixed the issue! Easy to deal with. Stephen was amazing to work with!

Subaru of Puyallup/Harnish Auto Family do not honor their - C

Subaru of Puyallup/Harnish Auto Family do not honor their own written price-match confirmations. I was handed down to Chris Alatorre after the salesperson I was originally working with left for an undisclosed period of time. From the start, it felt like Chris lacked basic engagement, though there were acceptable moments. I passed along a competitor's written lease offer for an Outback and asked if Puyallup can price match or do better, and Chris explicitly wrote back: "matching the deal is the best that we can do." After finalizing my search, I contacted Chris to send over the secure credit link to finalize the transaction, as I considered Puyallup my home dealer since this is where I originally acquired and consistently service my Forester. Chris and Subaru of Puyallup then completely backtracked on his written commitment, replying: "I'm not even close to being able to match something like that." Honoring your word and following through on written commitments is the baseline of good business practice, and this dealership completely failed that standard. Disappointing and highly unprofessional. If we are all ok to namedropping positive experiences, we should be ok doing the same for negative ones as well.

I want to compliment Arman on providing excellent - npricenpr

I want to compliment Arman on providing excellent service- he was friendly, gave a complete report of the situation with my car and walked me to my car when it was ready. He apologised for the faulty washer on a brand new vehicle. Thank you Arman !