
Tacoma Subaru
Tacoma, WA
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Frequent service blunders. We've for service last week and despite having it scheduled for 3+weeks they didn't have a required part in stock, but didn't know this until after I We've for service last week and despite having it scheduled for 3+weeks they didn't have a required part in stock, but didn't know this until after I had dropped off my car. I wasted several hours getting my car there and back and spent $10 in tolls that I wouldn't normally have, to get there and back. Now I'll have to spend several hours this week coming to rescheduled appointment. This is not the first time I've had a similar service blunder at this site. More
Lisa is always helpful, energetic, efficient and compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got m compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got my in and out with a smile on her face. More
I’ve had a great experience working with Will as he continues to try to get me the exact car with everything I’m looking for - during this transitional period between model years. continues to try to get me the exact car with everything I’m looking for - during this transitional period between model years. More
Made an appointment to have my oil changed. The service was completed Within about 45 -60 minutes. That included Air filter change and car wash. The service was completed Within about 45 -60 minutes. That included Air filter change and car wash. More
I brought my 2010 Subaru forrester into the tacoma Subaru dealership to get my rear brakes replaced. They said that they weren’t able to reach the brakes to replace them, and it would be a weeks worth of rep dealership to get my rear brakes replaced. They said that they weren’t able to reach the brakes to replace them, and it would be a weeks worth of repairs for $3,000. I was leaving the next day to drive from tacoma to Salt Lake City, and didn’t have time to do the repairs. They talked to me for 20 minutes about why it’s incredibly dangerous to drive and it would be better to trade it in right away. When I got to Salt Lake City, I took my car to a local mechanic first thing. They said that the brakes could easily be replaced by any capable mechanic, and replaced all four brake pads, rotors, and calipers for $1600. Overall, the tacoma Subaru dealership are either incapable mechanics or complete scammers. I could not recommend this place less. More
After an extensive search I finally tracked down the car I wanted. Unfortunately the previous owner had somewhat neglected the overall condition. The maintenance was kept up to date but the paint/ body had I wanted. Unfortunately the previous owner had somewhat neglected the overall condition. The maintenance was kept up to date but the paint/ body had a few rough spots. Marlon (my advisor) walked thru all the repairs that the body shop would take care of and then helped out with the paperwork. I’m really looking forward to picking it up once the repairs are made. More