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Tacoma Subaru

Tacoma, WA

4.3
215 Reviews

3838 South Tacoma Way

Tacoma, WA

98409

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Showing 215 reviews

September 23, 2023

Courtney was wonderful she always kept updated on my car status! Everyone there was very friendly! More

by Ronareinsch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

September 18, 2023

Consistently deliver great service and never try to gouge, in the 7 years since I have been coming here. More

by skdodds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fulweiler
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

July 17, 2023

Frequent service blunders. We've for service last week and despite having it scheduled for 3+weeks they didn't have a required part in stock, but didn't know this until after I More

by dealerrateranon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

July 11, 2023

Lisa is always helpful, energetic, efficient and compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got m More

by Happy 7th Subaru owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

July 07, 2023

I’ve had a great experience working with Will as he continues to try to get me the exact car with everything I’m looking for - during this transitional period between model years. More

by Watervsfire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Kay
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 27, 2023

Made an appointment to have my oil changed. The service was completed Within about 45 -60 minutes. That included Air filter change and car wash. More

by lnlbels
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 18, 2023

I brought my 2010 Subaru forrester into the tacoma Subaru dealership to get my rear brakes replaced. They said that they weren’t able to reach the brakes to replace them, and it would be a weeks worth of rep More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience with our dealership didn’t match your expectations. It’s our priority to ensure a positive experience for every customer, and we apologize for falling short in this instance.

June 17, 2023

Took my Crosstrek for its first service. The staff is extremely friendly and helpful , I love this place ! More

by Chuck17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 16, 2023

Solved my issue and explained the problem well. Very professional and courteous. Waiting area was comfortable More

by dunamai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Duncan
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 08, 2023

After an extensive search I finally tracked down the car I wanted. Unfortunately the previous owner had somewhat neglected the overall condition. The maintenance was kept up to date but the paint/ body had More

by myarawsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Lewis
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

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