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Tacoma Subaru

Tacoma, WA

4.3
213 Reviews

3838 South Tacoma Way

Tacoma, WA

98409

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Showing 213 reviews

January 15, 2024

I just got a brand new battery and there is already corrosion all over the "new" battery! There is no way a new battery should look this way! I also had an appointment to get an oil change and it took More

by tonicthompson
Workmanship
Recommend Dealer
No
Employees Worked With
Brandy
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience with our dealership didn’t match your expectations. We would appreciate the opportunity to speak with you further and resolve this matter to your satisfaction. Please contact us directly at (253)473-6200, and we will do everything we can to make it right.

January 10, 2024

No fun walking out to a Flat Tire. A huge metal bolt punctured the sidewall. My Subaru dealership put on the spare, then, offered options for repair. I chose the "shaved" new tire More

by cwsturgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fulweil
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

January 09, 2024

This is my 2nd vehicle purchased over the years at Tacoma Subaru. Our sales rep.-Jontae McHenry- was a an A+ salesperson. He was able to explain the Bells & Whistles on the 2020 Subaru Outback Touring mode More

by IRENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McHenry, Joel Bowlin
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

January 08, 2024

The lady technician was thorough and professional. No charge for the detail work and sound advice for work needed after the next 5,000 miles. God Bless you all and thank you so much!😊 More

by Dfdurbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gisle
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

November 17, 2023

Things are easy and efficient and my service person Jasmin Seda was awesome polite and knowledgeable! More

by suzanne_bryson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Seda
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

November 09, 2023

Tac. Subaru:Friendly, Helpful & They work with customers to give good service. No pressure. Thanks More

by TDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mostly Pete, Mike, David, & lastly Tim, Joel Bowlin
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

October 26, 2023

Tacoma Subaru is a fantastic dealership. Their service department is efficient and very kind. Best experience ever!! More

by Stanfordjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

October 06, 2023

I have purchased 3 cars from this dealer. Have used service dept for 9 years More

by Cyncon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

September 23, 2023

Courtney was wonderful she always kept updated on my car status! Everyone there was very friendly! More

by Ronareinsch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

September 18, 2023

Consistently deliver great service and never try to gouge, in the 7 years since I have been coming here. More

by skdodds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fulweiler
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!