Tacoma Subaru

This is my 2nd vehicle purchased over the years at Tacoma Subaru. Our sales rep.-Jontae McHenry- was a an A+ salesperson. He was able to explain the Bells & Whistles on the 2020 Subaru Outback Touring mode Subaru. Our sales rep.-Jontae McHenry- was a an A+ salesperson. He was able to explain the Bells & Whistles on the 2020 Subaru Outback Touring model we purchased. My complaint is that the facility doesn't have an elevator to get to the lower level where the bathrooms are. The paperwork is still a real nightmare. Therfore we need food for those of us who are hanging around doing paperwork. More

The lady technician was thorough and professional. No charge for the detail work and sound advice for work needed after the next 5,000 miles. God Bless you all and thank you so much!😊 No charge for the detail work and sound advice for work needed after the next 5,000 miles. God Bless you all and thank you so much!😊 More

Things are easy and efficient and my service person Jasmin Seda was awesome polite and knowledgeable! Jasmin Seda was awesome polite and knowledgeable! More

Tac. Subaru:Friendly, Helpful & They work with customers to give good service. No pressure. Thanks Subaru:Friendly, Helpful & They work with customers to give good service. No pressure. Thanks More

Tacoma Subaru is a fantastic dealership. Their service department is efficient and very kind. Best experience ever!! Their service department is efficient and very kind. Best experience ever!! More

I have purchased 3 cars from this dealer. Have used service dept for 9 years Have used service dept for 9 years More

Courtney was wonderful she always kept updated on my car status! Everyone there was very friendly! status! Everyone there was very friendly! More

Consistently deliver great service and never try to gouge, in the 7 years since I have been coming here. gouge, in the 7 years since I have been coming here. More

Frequent service blunders. We've for service last week and despite having it scheduled for 3+weeks they didn't have a required part in stock, but didn't know this until after I We've for service last week and despite having it scheduled for 3+weeks they didn't have a required part in stock, but didn't know this until after I had dropped off my car. I wasted several hours getting my car there and back and spent $10 in tolls that I wouldn't normally have, to get there and back. Now I'll have to spend several hours this week coming to rescheduled appointment. This is not the first time I've had a similar service blunder at this site. More

Lisa is always helpful, energetic, efficient and compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got m compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got my in and out with a smile on her face. More