Tacoma Subaru
Tacoma, WA
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Took my Subaru in for routine oil change. Staff was prompt, polite, friendly, and explained exactly what would happen. They got me when inspection and oil change was finished, went over findi Staff was prompt, polite, friendly, and explained exactly what would happen. They got me when inspection and oil change was finished, went over findings, and sent me on my way in an expeditious manner. Love this drive up, get service, and go home - this is my third Subaru and could not be happier with dealer and their service. More
Easy access, quick and accurate service. Everything is clean with a pleasant waiting area. Would strongly recommend. Everything is clean with a pleasant waiting area. Would strongly recommend. More
You gave me a call. If a am looking to sale a car so. I have an Infiniti 2023 QX80 to sale with under 3000 miles.79K SVU the offer is 48K. this SUV is selling.65K If a am looking to sale a car so. I have an Infiniti 2023 QX80 to sale with under 3000 miles.79K SVU the offer is 48K. this SUV is selling.65K More
If you purchased an extended warranty from this dealership, be certain that you know what you are purchasing. The finance manager outlined everything that the "Premier" package included, which esse dealership, be certain that you know what you are purchasing. The finance manager outlined everything that the "Premier" package included, which essentially was bumper to bumper. I chose to not purchased the full package, but just the 6 year mechanical breakdown premier coverage. I was told it would cover the vehicle bumper to bumper for 6 years and that they would throw in one year of key coverage and one year of tire and wheel coverage at no charge. Tire and wheel coverage was supposed to cover any damage to the tires/wheels other that normal wear and tear. When I went to use the coverage (I curbed one of my rims), I was told by the warranty company that cosmetic damage was not covered. When I called and spoke to the finance manager, he said that cosmetic coverage is only covered under the 6 year premier plan. I was not told that there were any exclusions based on the length of coverage. I emailed the dealership about my issue, and have heard exactly ZERO from anyone other than the Internet sales rep, who has no authority, and I assume is given the responsibility to oversee the incoming emails. I've been blown off now for over two weeks with no response. At. All. Beware of substandard customer service after they get your money. Very disappointing. More
Lowest purchase price in Western Wa. Friendly staff. Low pressure on purchasing add on services. Helped with insurance change. Will recommend to anyone who is looking to purchase a Subar Friendly staff. Low pressure on purchasing add on services. Helped with insurance change. Will recommend to anyone who is looking to purchase a Subaru. More
I just got a brand new battery and there is already corrosion all over the "new" battery! There is no way a new battery should look this way! I also had an appointment to get an oil change and it took corrosion all over the "new" battery! There is no way a new battery should look this way! I also had an appointment to get an oil change and it took over 2 hours to get my oil changed despite the fact that I had an appointment! I also noticed that they did not put windshield wiper fluid in my car and this wasn't the first time they neglected to do so. I was late for work because it took much longer than it should have. Very disappointed in the service! I paid way too much to have my new battery have corrosion all over it! More
No fun walking out to a Flat Tire. A huge metal bolt punctured the sidewall. My Subaru dealership put on the spare, then, offered options for repair. I chose the "shaved" new tire A huge metal bolt punctured the sidewall. My Subaru dealership put on the spare, then, offered options for repair. I chose the "shaved" new tire which saved me lots of money. More