Tacoma Subaru
Tacoma, WA
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Outstanding Quick, pleasant, professional, timely. Each time I go to the dealership they treat me and my vehicle with respect. They take care of what needs to b Quick, pleasant, professional, timely. Each time I go to the dealership they treat me and my vehicle with respect. They take care of what needs to be done very quickly, in the timeframe given or faster and I am on my way. There is no heavy sales pitch for more sales or other services and I like that. They don't make fun of the fact that I treat my car as something special, so they carry it over into how they treat Sweet Pea too. More
Oil change, tire rotation On-line appointment scheduling. Good price for oil and filter change and tire rotation. Thirty minutes for service, which is very good for service at On-line appointment scheduling. Good price for oil and filter change and tire rotation. Thirty minutes for service, which is very good for service at the dealership. More
Excellent! I take my 18 year old subaru to them for regular work. yesterday a piece was hanging underneath the car (some pan, I don't know cars). they fixed it I take my 18 year old subaru to them for regular work. yesterday a piece was hanging underneath the car (some pan, I don't know cars). they fixed it, replaced a brake light that was out and washed it -- for under $10. :-) I was so grateful! great help - as usual. and car running nicely. with nothing hanging off! More
Exceeded expectations Tacoma Subaru met or beat their time and cost estimates on every part of the job. I'm very pleased with their performance. They even provided a free Tacoma Subaru met or beat their time and cost estimates on every part of the job. I'm very pleased with their performance. They even provided a free loaner car. More
Fast, Friendly,Experienced. Every time I have been in for a service no matter who I talk to they always have answered all my question with friendly great advice with out trying t Every time I have been in for a service no matter who I talk to they always have answered all my question with friendly great advice with out trying to push me into spending money I don't need to. More
Got a point inspection and oil change Service was great and done in a timely manner. They offered me all of the information I needed and insured everything that was done was updated in my Service was great and done in a timely manner. They offered me all of the information I needed and insured everything that was done was updated in my account and covered by warranty More
Car repair Subaru took care of my knocking problem for the second time. Cory was very gracious and apologetic about not correcting the problem the first time. I Subaru took care of my knocking problem for the second time. Cory was very gracious and apologetic about not correcting the problem the first time. I believe if the mechanic took the car out for a test drive he would have known the problem still exist. Cory was more or less a liaison between customers and skill mechanic. More
Fantastic Experience!! Our salesperson, Rickie King, made all the difference in our experience. He was very patient with us during every phase of our purchase. His expert kn Our salesperson, Rickie King, made all the difference in our experience. He was very patient with us during every phase of our purchase. His expert knowledge answered all our questions. And he has a wonderful personality as well. More
QUICK SERVICE AND VERY PERSONAL HIGHLY RECOMMEND I CANNOT SAY ENOUGH ABOUT SUBARU'S SERVICE. IT WAS EXCELLENT AND WAS COMPLETED IN A VERY SHORT TIME. THEY ASK IF I WANTED THE CAR WASHED. I SAID YES. I CANNOT SAY ENOUGH ABOUT SUBARU'S SERVICE. IT WAS EXCELLENT AND WAS COMPLETED IN A VERY SHORT TIME. THEY ASK IF I WANTED THE CAR WASHED. I SAID YES. ANOTHER PLUS FOR THEIR SERVICE. More
Service visit Helpful, fast and efficient. the only issue would be communication. Couldn't get pricing prior to visit and did not get call back when I left a mess Helpful, fast and efficient. the only issue would be communication. Couldn't get pricing prior to visit and did not get call back when I left a message re: pricing. Should have been easy answer. Just had 6000 mile service (oil change and tire rotation). Also, later in the day after my appointment, got an automated phone call asking if I needed to reschedule the appointment that I did not show up for but I had been at the appointment on time and the work was completed. Seems like there was some sort of communication glitch in the system. Otherwise, service was very quick and staff was quite friendly. More

