Tacoma Subaru
Tacoma, WA
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2012 Toyota Tundra Sales-staff was very helpful with concerns had had and addressed and a fair price was reached. Finance was marginal refused to use my funding sourc Sales-staff was very helpful with concerns had had and addressed and a fair price was reached. Finance was marginal refused to use my funding source because it had been submitted on the Saturday I initially purchased truck it could not be stopped. Since it was Sunday I do believe there could have at a minimum a phone call Sunday or Monday to stop the BECU funding but the answer was “can’t” and “won’t” Compliments to the sales team to work through the issues it took to get me to buy the truck. Finance could benefit of learning to work through some of the rigorous process and find a way to give what the customer wants and needs. For that single reason I wouldn’t recommend anyone I know to Tacoma Subaru More
My New Outback Pat McCoy and team were very professional and efficient in getting my deal put together very transparent and so helpful this took all less than 2 hour Pat McCoy and team were very professional and efficient in getting my deal put together very transparent and so helpful this took all less than 2 hours More
First ever Subaru experience Cameron was very helpful in assisting us in our decision to purchase a 2019 Ascent, with Marlon preparing the documents for the final sale. Very profe Cameron was very helpful in assisting us in our decision to purchase a 2019 Ascent, with Marlon preparing the documents for the final sale. Very professionals, friendly and truly caring to provide the best service to customers. And a very special Thank You to Mr Joel. Highly recommend this dealership. More
Will be a recurrent customer Friendly staff, communicative, nice lobby with goodies! This place has serviced my 2011 Subaru STI since I bought it from them and have not disappoi Friendly staff, communicative, nice lobby with goodies! This place has serviced my 2011 Subaru STI since I bought it from them and have not disappointed. More
Great salesman, Steve Goodrich Was a good experience, Steve Goodrich was very knowledgeable and answered all questions. We had a great experience during the leasing process. We Was a good experience, Steve Goodrich was very knowledgeable and answered all questions. We had a great experience during the leasing process. We love our 2019 Impreza Premuim 5 door car. More
Great Experience I had a great experience at Tacoma Subaru! Very friendly staff that made the car purchase a breeze. I never felt unnecessary pressure to purchase and I had a great experience at Tacoma Subaru! Very friendly staff that made the car purchase a breeze. I never felt unnecessary pressure to purchase and felt like I was getting fair and accurate information about the entire process. I would highly recommend purchasing your vehicles here - definitely ask to work with Warren and Reese! More
Amazing service I went in to Tacoma Subaru and received amazing service! Tyler was so helpful and made sure we were greatly taken care of! He even introduced us to lo I went in to Tacoma Subaru and received amazing service! Tyler was so helpful and made sure we were greatly taken care of! He even introduced us to lots of other Subaru employees that we could run into in the future! I’m very pleased with the Subaru I got and will definitely go to them again (: More
Quick and Painless I contacted this dealership with the numbers I received from another Subaru dealer on a Friday afternoon. On Saturday they let me know that they coul I contacted this dealership with the numbers I received from another Subaru dealer on a Friday afternoon. On Saturday they let me know that they could meet and beat the deal I was given, it was just a matter of going there. The other dealership was right in my town but I made the thirty minute drive in hopes that they would make good with their word and they did that and more. We showed up at 10:30am on Sunday, test drove the vehicle, came in 1k less than the other dealership with a better package! We signed our paperwork and were out of there at 12:45. This was by far the least painful car buying process we have gone through and we’ve done quite a bit of car buying in the past 14 years. If we are ever in the market for a Subaru again (we are definitely Subaru lovers) we will make our way to Tacoma Subaru. More
Negative. Yelled at because I didn't want an add on Chris from sales yelled at me because I didn't want to pay 300$ for a fancy mirror to open a garage I don't have. He also lied about a credit check. I Chris from sales yelled at me because I didn't want to pay 300$ for a fancy mirror to open a garage I don't have. He also lied about a credit check. I was buying my car outright and was not using a loan. He lied and said they would not check my credit. I found out he did after I got a letter in the mail few weeks later. More
Would do it again in a second! The crew here brings an outstanding level of customer service. This was my first time buying a car by myself and they made me feel comfortable from th The crew here brings an outstanding level of customer service. This was my first time buying a car by myself and they made me feel comfortable from the very start. They were never pushy and were always as transparent as possible. As a young woman shopping for cars alone, I experienced many difficult and sexist sales people at other dealerships and it made me not want to move forward with buying a car. My experience at Tacoma Subaru was entirely different, everyone I came into contact with treated me respectfully and made me feel like they were on my side. They really have your best interests at heart and want to see you in the right car, for a budget that you feel comfortable with. Thanks team for helping me make this important decision! More