Tacoma Subaru
Tacoma, WA
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The sales person ( Sara) was very helpful and friendly. She took the time to show and explain the upgraded features of the car we were interested in. She took the time to show and explain the upgraded features of the car we were interested in. More
Im one state over with cash and they said they will not sell to idaho??? I said i could come there and she said no.. i really would like to ask the owner if they like turning people down with cash in hand. sell to idaho??? I said i could come there and she said no.. i really would like to ask the owner if they like turning people down with cash in hand. More
Friendly staff especially Todd (salesperson) and Kelly (Finance). I walked out of another dealership closer to home and drove to Tacoma. I am happy that I did! I bought a Limited Subaru Ascent. Lots of be (Finance). I walked out of another dealership closer to home and drove to Tacoma. I am happy that I did! I bought a Limited Subaru Ascent. Lots of bells and whistles that I haven't figured out, yet, but they offered me to come back anytime and they would be happy to help. More
Excellent dealership. Really helpful and knowledgeable about their cars and services. Friendly staff, clean environment and easy to find location. I highly recommend Tacoma Subaru. about their cars and services. Friendly staff, clean environment and easy to find location. I highly recommend Tacoma Subaru. More
I recently bought a new Subaru and Warren Haynes made the experience exceptionally pleasant. He is very professional, knowledgeable and committed to what he does and how he does it. experience exceptionally pleasant. He is very professional, knowledgeable and committed to what he does and how he does it. More
Update: I made a quick and harsh judgement in a past version of this review. I had requested an online quote on a model/color/package that I wanted. I then received the quote via email at a price that I version of this review. I had requested an online quote on a model/color/package that I wanted. I then received the quote via email at a price that I couldn’t refuse without knowing that an error led to the quote being for a different vehicle. When I went in to test drive/sign paperwork, the listed price was above what I was quoted. I grumbled heartily. Since it was still a good price, I begrudgingly reserved the vehicle and decided to voice my displeasure online rather than discuss the issue further with the salesperson or manager. In response, the manager called me to offer their sincere apologies about the situation that led to the confusion and resolved the issue. Moral of the story is: talk things through with the team at Tacoma Subaru and they will do their best to make the situation right. Kudos for your excellent customer service and my apologies for going “Internet warrior” on the situation! More
Excellent service Matt and the dealership team exceeded my expectations at all levels they were friendly, respectful on time and pricing was just as promised my expectations at all levels they were friendly, respectful on time and pricing was just as promised More
Matt was exceptionally knowledgeable, answered my ?s, timely service, solicitous in helping any way he could, offered the free front vacuum and wash. Put on a new purchased Subaru plate holder. He revie timely service, solicitous in helping any way he could, offered the free front vacuum and wash. Put on a new purchased Subaru plate holder. He reviewed each system checked and serviced. He is n outstanding professional who upholds superior service for Subaru! An exceptionalt representative for your dealership!! More
The level of service I had a pleasure of receiving at Subaru, really contributed to the purchase of the car. Very personable, friendly and knowledgeable. Thank you Pete. Subaru, really contributed to the purchase of the car. Very personable, friendly and knowledgeable. Thank you Pete. More
The service was exceptional, staff was friendly and very informative. The work on my car was completed in less time than expected and paperwork was easy to understand and sign informative. The work on my car was completed in less time than expected and paperwork was easy to understand and sign More