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Tacoma Subaru

Tacoma, WA

Overview
Reviews
Vehicles
4.3
213 Reviews
Call Dealership (253) 473-6200

3838 South Tacoma Way

Tacoma, WA

98409

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Showing 213 reviews

December 17, 2021

I have only used this dealers service department, no others. They are Fast, friendly, efficient and do good work. More

by Oldfte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grundhoffe
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Dec 17, 2021 -

Tacoma Subaru responded

Hi, thank you for the fabulous five star review. We at Tacoma Subaru appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We look forward to your next visit and supplying you another outstanding experience. Thank you - Sara (in customer service)

December 14, 2021

I received very efficient and quality help, I was told everything about my car I needed to know. More

by Sannetunney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Report | Print
Dec 16, 2021 -

Tacoma Subaru responded

Hello, thank you for taking the time to leave us a great, positive review. We really appreciate you taking the time to give us some feedback on your recent maintenance on your Subaru Outback. Our team at Tacoma Subaru is happy to hear that you were impressed with Lisa Campbell, your Service Advisor. We’re looking forward to seeing you again soon! - Sara (in customer service)

December 09, 2021

Amazing service on a recall repair.Pleasant and Amazing service on a recall repair. Pleasant and efficient. I would recommend the service department. More

by melinda c
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 10, 2021 -

Tacoma Subaru responded

Thank you so much for choosing Tacoma Subaru for your oil change and free multi-point inspection on your Subaru Outback, Melinda. We’re excited to hear that you had such a great experience with Kyle Munsch. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

December 02, 2021

Very professional service. Helpful, The area in which I waited was very clean, and pleasant environment More

by pgreen2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Report | Print
Dec 02, 2021 -

Tacoma Subaru responded

Hello, thank you for taking the time to leave us a positive review. We really appreciate you taking the time to give us some feedback on your recent visit to our Service Center!. Our team at Tacoma Subaru is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

December 01, 2021

Dan, Kim & Kris were awesome! They answered all of our questions and were very attentive. More

by ntp2287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Lynes
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Dec 02, 2021 -

Tacoma Subaru responded

Hello, thank you taking the time to provide our Tacoma Subaru Store your feedback. We are beyond happy to know that working with Daniel McCarthy, Kim Lynes, and Kris VanBuren was transparent, hassle free, and that we were attentive. We hope that you love your vehicle, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

November 30, 2021

I was pleasantly surprised with the entire experience. Todd was professional, helpful and followed up a few days after purchasing to ensure I was satisfied. More

by Patwenliz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
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Dec 02, 2021 -

Tacoma Subaru responded

Hi Pat, thank you for taking the time to provide our Tacoma Subaru Store your great feedback. We are beyond happy to hear that you were provided not only the ideal hassle free environment that we love to supply. Though we are also simply ecstatic to hear the great customer service you are receiving after the purchase from Todd Stevenson. Thank you for using our Express Store on our website. Thank you and drive safe. - Sara (in customer service)

November 30, 2021

They are always friendly and efficient. I like that the dealership is close to my house. More

by bhazen22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Report | Print
Dec 02, 2021 -

Tacoma Subaru responded

Thank you so much for choosing Tacoma Subaru for the oil change and maintenance on your Subaru Forester! We’re excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

November 15, 2021

Excellent service. All my concerns we’re addressed and everything fixed just as I asked. More

by rd2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Report | Print
Nov 16, 2021 -

Tacoma Subaru responded

Hello, thank you for taking the time to leave us an amazing review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Tacoma Subaru is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon for another outstanding visit! - Sara (in customer service)

November 11, 2021

Always quality and prompt service! Never a hassle to bring my kiddos in with me since they have the awesome kids room! More

by ariesgal23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Campbell
Report | Print
Nov 11, 2021 -

Tacoma Subaru responded

Hello, thank you for the fantastic five star review. We at Tacoma Subaru are thrilled to know that your experience having your vehicle serviced, was just what you needed. We look forward to your next oil change! Thank you. - Sara (in customer service)

November 09, 2021

Friendly. Knowledgeable. Courteous. Great overall service and Mason was very professional. Highly recommend and the service deals are appreciated! More

by luisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason
Report | Print
Nov 09, 2021 -

Tacoma Subaru responded

Hi Luisa, thank you for taking the time to leave us a great review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Tacoma Subaru is happy to hear that you were impressed with Mason Quinn, your Service Advisor. We’re looking forward to seeing you again soon! - Sara (in customer service)

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