Swickard Volkswagen of Anchorage
Anchorage, AK
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Brandon, the sales rep was very helpful and patient with the whole process. Paul, the finance manager was thorough and provided us the extra information we asked for and was responsive to inquiries. the whole process. Paul, the finance manager was thorough and provided us the extra information we asked for and was responsive to inquiries. More
I give a five star for the Audi/Porsche side of this dealer. Paul and Spencer were super helpful and made sure to take care of all the issues I presented to them. I just feel bad that I have to take u dealer. Paul and Spencer were super helpful and made sure to take care of all the issues I presented to them. I just feel bad that I have to take up their time since I have a Volkswagen. Spencer went above and beyond...I left my wallet in the loaner and he stayed late to look for it and wait for me to return to get it. Anyway, I would definitely recommend the service department at the Audi/Porsche of Anchorage. More
Super good experience. Service advisor Dyann and service manager Paul went out of their way to search online to find parts for an old (2003) Beetle. Service advisor Dyann and service manager Paul went out of their way to search online to find parts for an old (2003) Beetle. More
This was a very nice experience. Ms Stone was polite, professional, and pleasant to work with. Halfway through the service she personally informed me that my vehicle would be ready Ms Stone was polite, professional, and pleasant to work with. Halfway through the service she personally informed me that my vehicle would be ready soon. More
Lily from service department was great very helpful. But the environment around there as a whole is lack of friendliness and very empty building. Hardly anybody say hello or recognize you. But the environment around there as a whole is lack of friendliness and very empty building. Hardly anybody say hello or recognize you. More
Recent 10k service on my VW Taos was a great experience. Lily was very helpful in getting my car checked in and also alerting me when the service was completed. Since it's my only car, I waited for it in th Lily was very helpful in getting my car checked in and also alerting me when the service was completed. Since it's my only car, I waited for it in the comfy waiting area. They also sent me several texts keeping me aware of the progress. It was finished in less time than I expected, so that was great! I also received both a text and email from the service tech with his walk around video of the completed vehicle inspection. An unexpected perk. I'll use this dealer for all my preventative maintenance needs going forward without reservation. More
I had a great buying experience. Charles worked with me and my wife for about a month. He was very helpful with giving us information about our current lease and once we were ready t Charles worked with me and my wife for about a month. He was very helpful with giving us information about our current lease and once we were ready to purchase an Atlas, the process was a breeze. More
Hunter and Genesis were both incredibly helpful through the process. They helped us achieve our ideal price and answered our endless questions with kindness. They were friendly and attentive to all our nee the process. They helped us achieve our ideal price and answered our endless questions with kindness. They were friendly and attentive to all our needs. They were easy to work with and we felt confident in our decision after working with them. They will be our go to guys from here on out. More

