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Swickard Toyota

Edmonds, WA

4.6
1,616 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,616 Reviews of Swickard Toyota

December 23, 2021

Can for standard service check, told it would take 90 minutes. At 2.5 hrs went to desk and to them I had to leave, please get my car. Got some attitude from service rep. More

by wgib365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 24, 2021 -

Swickard Toyota responded

Your feedback is very valuable to us. We would like to apologize for our team member’s response, and we know how important your time is. Your feedback helps us to improve, and we are doing our best to improve daily.

December 23, 2021

Good service. The website to schedule was not working properly so did require a phone call to set up. Service completed in time estimated. More

by lw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 24, 2021 -

Swickard Toyota responded

Thank you for taking the time to leave us a review. We are sorry about the website not working properly, our specialist are in the process of fixing. Hope you have a wonderful holiday!

December 23, 2021

Great customer service. Better than other Toyota dealerships. Communicative and friendly. Quick turnaround. Thank you More

by stats12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 24, 2021 -

Swickard Toyota responded

Thank you for choosing Swickard Toyota! We greatly appreciate the positive review and its great to know you were happy with our service.

December 22, 2021

The services department and Khing Ly dpi fantastic job.they understand what needs to be done to keep getting places. I’m very comfortable bringing my vehicles to Khing More

by Traoreb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 23, 2021 -

Swickard Toyota responded

Thank you for the vote of confidence. We will be sure to pass your positive words on to Khing.

December 22, 2021

Beeta was an amazing salesperson to work with. She honest, fun, and made the experience easy. The person who managed my financing could use some training. His tactics to sell extended warranties could More

by MagicK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beeta
December 22, 2021

Ordered a hard to get RAV4 Hybrid that was scheduled to arrive between 27 Nov and early Dec. It was twice delayed due to known Covid delays with truckers at Ports, but they kept me informed. Dealer was aw More

by hpw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante
Dec 23, 2021 -

Swickard Toyota responded

We are so delighted to learn of your excellent experience with our sales team. Our goal here at Swickard Toyota is to make sure our customers have an overall positive experience and your feedback encourages us to keep aiming high! Hope you have a wonderful holiday and enjoy your awesome new Rav4 Hybrid!

December 22, 2021

Excellent customer service department with ready online appointments. Efficient intake and a nice lounge for waiting. More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Dec 23, 2021 -

Swickard Toyota responded

We are thankful for the wonderful 5-Star review! We’re delighted to learn that you found our online scheduling convenient and our lobby to be comfortable. Thank you for your nice feedback!

December 22, 2021

The work was great ,good job ,my brake was great went for gasket for my car More

by mercewalk33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't get the name,the service advisor,Tyler ,and those that work I did not see ,.thanks
Dec 23, 2021 -

Swickard Toyota responded

We are please to hear of your great overall experience during your service visit. Thank you for the terrific review!

December 22, 2021

The guy who check me out Branden is true professional and deserves more. 5 stars for him. I will come back due to him More

by bukharilaw786@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 23, 2021 -

Swickard Toyota responded

We are thankful for the feedback and happy to hear Brandon took very good care of you and your service needs. We look forward to seeing you again at your next visit.

December 21, 2021

Was timely, knowledgeable people, told me about the service and future services. Would come again More

by Mayachopra25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 21, 2021 -

Swickard Toyota responded

Your positive words mean a lot to us and we’re thankful for the 5-Star review! We look forward to seeing you again at your next visit!

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