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Swickard Toyota

Edmonds, WA

4.6
1,615 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,615 Reviews of Swickard Toyota

January 09, 2022

Keep good tracking on the customers scheduled maintenance, handle scheduling professionally and provide good services More

by philliplee007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 10, 2022 -

Swickard Toyota responded

It’s nice to know your overall experience during your recent service visit was good. Thank you Phillip, for providing us with your feedback!

January 09, 2022

It was a very good service, the only bad thing was that it was a little bit slow. More

by Gustavo suarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 10, 2022 -

Swickard Toyota responded

Thank you Gustavo for your review! We apologize for the extra wait time. We are working around our staff shortage currently and we appreciate your patience while we are working on improving this concern soon. Have a great Monday!

January 08, 2022

Great service! Jeff sourced me the perfect truck and the team at Swickard made the whole process very smooth! More

by Jason C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Asmundson, Paul Chung
Jan 10, 2022 -

Swickard Toyota responded

Jason, your positive review means a lot to us and we are overjoyed that you found your perfect truck! Thank you so much for choosing Swickard Toyota and we are here for you anytime if any questions or concerns come to mind in the future.

January 08, 2022

Service has taken a hit since Swickert took over from Magic. Maybe its COVID, but I just didn't feel as. Good about their level of attention and care. More

by Lmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca cruz
Jan 10, 2022 -

Swickard Toyota responded

We appreciate your review and feedback. Our team is working hard on improving daily to make sure customers like you have great experiences every time they visit our service department. We hope you will give us another try in the future. Thank You!

January 08, 2022

Always courteous, professional and excellent service. Covid precautions in place. Never try to upsell. Great More

by Glojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca, Paul Chung
Jan 10, 2022 -

Swickard Toyota responded

We are grateful for the 5-Star review! We want to make sure our customers feel comfortable in the overall environment we provide while wait for your vehicle and glad Bianca provided adequate service.

January 08, 2022

One of the better Toyota dealerships. Love the techs and especially Shaylon there. I won’t take my truck to any other dealership. More

by alexis.k2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon
Jan 10, 2022 -

Swickard Toyota responded

Alexis, it made our day when we read your review! We would like to thank awesome customers like you for your amazing support and we look forward to servicing you again.

January 07, 2022

It was easy to make an appointment online . And the check-in is quick and simple, the technician at the staton is friendly, he briefed me of what the service entails and gave me an estimate as how much More

by Danchensp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel , Paul Chung
Jan 07, 2022 -

Swickard Toyota responded

Makes us happy when we read reviews like yours! We value you as our customer and we are delighted to hear our team made sure you were taken good care of. We look forward to working with your again in the future.

January 07, 2022

Easy to get a appointment. Check in was painless, and and the advisor was polite. More

by Bluedog4210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 10, 2022 -

Swickard Toyota responded

Thank you for the wonderful feedback! We are thrilled your service process went smoothly. Have a great week!

January 06, 2022

Service was great. At my covered warranty service I had a list of questions on things about my new car and the person who did the intake answered them all. So grateful for his patience. Comfortable pla More

by Pbirnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 07, 2022 -

Swickard Toyota responded

We are so pleased to hear of your wonderful experience with our service team. All of us at Swickard Toyota welcome you with open arms and excited to have you as our customer. Thank you for your kind review.

January 05, 2022

Clean, Covid safe, everyone is very helpful and greeted us every time we walked through the door. Felt welcomed and like they all cared More

by Melindasnove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad and arturo were awesome
Jan 07, 2022 -

Swickard Toyota responded

Melinda, we couldn’t be happier knowing you had a wonderful experience with our sales team. We greatly appreciate you sharing your positive review with us. We are here for you anytime if any questions arise in the future.

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