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Swickard Toyota
Edmonds, WA
1,611 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,611 Reviews of Swickard Toyota
March 15, 2022
Khing was very professional and thoroughly communicated the process. The shop is clean and they have a great system in place in regards to moving the vehicles in and out smoothly. the process. The shop is clean and they have a great system in place in regards to moving the vehicles in and out smoothly. More
by agraham989
Employees Worked With
Khing
March 15, 2022
It was fine. Everyone was working hard. I like the customer service was okay. Great waiting room. I think it was just so busy and crowded. Everyone was working hard. I like the customer service was okay. Great waiting room. I think it was just so busy and crowded. More
by vmacktima
Employees Worked With
Paul Chung
March 14, 2022
Service used to be very good before the pandemic. Now, not so much. It took several minutes before anyone greeted me. Maybe it's labor shortage thing. Twice now that didn't reset the reminder on my Now, not so much. It took several minutes before anyone greeted me. Maybe it's labor shortage thing. Twice now that didn't reset the reminder on my dashboard after it was done. There was no more car wash coupon, siad the ran out. Twice in row. I think they just give them any more. More
by tnghau
Employees Worked With
Don't know
March 14, 2022
Since, this dealership has converted to Swickard Corp. It has changed its standard of customer services and care.which has dropped to a low point. Magic Toyota was a fantastic dealership with nice, caring It has changed its standard of customer services and care.which has dropped to a low point. Magic Toyota was a fantastic dealership with nice, caring, and looking out kind of folks. Swickard seems to be more money oriented rather than customer services oriented. I’m disappointed with this new transition from Magic Toyota to Swickard Corp. I wish Magic Toyota would have never sold its dealership to them :( More
by Anonymous
Employees Worked With
King
March 12, 2022
I’ve always come to Swickard (when it was magic toyota) and I always get great service. When I checked in for my appt, they did advise it will take longer as they were short staffed, which was fine cuz I w and I always get great service. When I checked in for my appt, they did advise it will take longer as they were short staffed, which was fine cuz I was able to catch up on my shows from my phone More
by koyaci12
Employees Worked With
Caspian
March 11, 2022
Bought a new Highlander. We had a fast and easy car buying process which was important for us since we've got small kids. Delivery took less than an hour, just in time to fee We had a fast and easy car buying process which was important for us since we've got small kids. Delivery took less than an hour, just in time to feed our baby. More
by BW
Employees Worked With
Bryce, Edgars
