
Swickard Toyota
Edmonds, WA
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1,611 Reviews of Swickard Toyota
Fantastic - after my call about your service for my New Toyota Tacoma at 8:00am I was at your Center at 8:50am and all works were done! Thank you! Toyota Tacoma at 8:00am I was at your Center at 8:50am and all works were done! Thank you! More
I had a rough experience to begin with - I called and made an appt and indicated the car I was interested in. When I arrived the person assigned to me knew nothing about the vehicle and even tried to sho made an appt and indicated the car I was interested in. When I arrived the person assigned to me knew nothing about the vehicle and even tried to show me a Honda thinking that was the car I was interested in. I was eventually re-assigned to Jeff Asmundsen and then my experience improved substantially. Jeff was very knowledgeable about the car I was looking at and hybrid technology. He brought the car for us to look at even though it was still in the shop undergoing inspection. He is clearly passionate about Toyota and was able to answer any questions we had. He was great to work with and helped us get to a price we were comfortable with. He seemed very experienced and made the financing portion of our transaction a breeze with helpful suggestions. Would definitely recommend requesting Jeff if you are coming to this dealership. Overall the experience was pretty slow, but working with Jeff was a pleasure. More
Clean and professional. Missed the hot chocolate Magic had! They accidentally turned off my automatic front headlights and I didn't notice until I got home Missed the hot chocolate Magic had! They accidentally turned off my automatic front headlights and I didn't notice until I got home More
I needed my car battery to be replaced and I dropped the car off the day before and was told that it would be done by noon the next day. I called around 10am, left a message and no one return. Another 3 ca car off the day before and was told that it would be done by noon the next day. I called around 10am, left a message and no one return. Another 3 calls after that and left a message, but no one responds. On the 5th calls, I asked to talk to the manager and waited for 20 min or so and got hung up. I had a arrange ride to pickup around noon but had to cancel that one. Finally, the 6th calls near ending the day, I got to talk to someone explained my frustration and he told me the person helping me left for the day. What the heck. Someone left for the day and no one else seems to care. This is my last time taking my car to Swickard Toyota for service. Horrible service and communication. More
Efficient, pleasant, knowledgeable evert time I go to this dealer I am greeted with a smile, everyone is considerate with my time. Everyone is very known. this dealer I am greeted with a smile, everyone is considerate with my time. Everyone is very known. More
Their service department is honest and thorough. They explain things clearly to me when I have my services done. I can’t imagine taking my car anywhere else. They explain things clearly to me when I have my services done. I can’t imagine taking my car anywhere else. More