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Swickard Toyota

Edmonds, WA

4.6
1,612 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,612 Reviews of Swickard Toyota

June 17, 2024

Very cool and nice. Looks like he knows a lot about cars .we liked him. More

by Precuprv1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Jun 18, 2024 -

Swickard Toyota responded

We appreciate your business and your review! Thanks from the Swickard Toyota Team!

Jun 18, 2024 -

Swickard Toyota responded

We appreciate your business and your review! Thanks from the Swickard Toyota Team!

June 17, 2024

Always best services and take good care customers and easy to make appointments best of all great services. More

by jaechung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHING. , Paul Chung, Taylor Covert, Traci Amor
Jun 18, 2024 -

Swickard Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Swickard Toyota provided excellent service and made your experience seamless. We look forward to serving you again!

June 12, 2024

The dealership and Andrew were professional, experienced and efficient in serving my vehicle. Recommend them and will return. More

by pfrease
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 13, 2024 -

Swickard Toyota responded

We're delighted to hear that Andrew and the team at Swickard Toyota provided professional, experienced, and efficient service. Thank you for recommending us; we look forward to your next visit!

June 10, 2024

Patient, helpful, kind and Accommodating! Careful to be thorough and answered my questions. Much Appreciated More

by rose.anne.tombelaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt and Lynn in Service
Jun 10, 2024 -

Swickard Toyota responded

Rose, we're delighted to hear that our team at Swickard Toyota provided you with such a positive experience. Thanks for the kind words!

June 09, 2024

Khing on every visit; he continuously gives outstanding customer service and is very knowledgeable about his products. More

by bfaigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing
Jun 10, 2024 -

Swickard Toyota responded

We're delighted to hear that Khing consistently provides outstanding service at Swickard Toyota. Thanks for sharing your positive experience!

June 09, 2024

This very slick-seeming dealership was humanized by an excellent employee named Christian. I came in for an oil change and learned that I needed my front brakes fixed. Christian explained the whole proces More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 10, 2024 -

Swickard Toyota responded

Beth, we're delighted to hear that Christian provided such exceptional service during your visit to Swickard Toyota. Thanks for sharing your positive experience!

June 09, 2024

Generally good, but this time it was disorganized and somewhat chaotic. Hali tried very hard More

by laskyfinkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hali and Curt, service supervisor
Jun 10, 2024 -

Swickard Toyota responded

We're sorry to hear your recent visit to Swickard Toyota fell short of expectations. Hali and the team appreciate your understanding and look forward to providing a 5-star experience for you next time. Thanks for your continued support!

June 05, 2024

He checked in with me more than once and provided information clearly without causing unnecessary bother. More

by lmotafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Jun 06, 2024 -

Swickard Toyota responded

We're glad to hear that our team at Swickard Toyota provided clear and helpful information throughout your experience. Thanks for sharing this positive feedback!

May 30, 2024

First time working with this dealership after purchasing a new Crown platinum. Christian was very helpful upon taking my car for its first service. I called to inquire if I could be picked up by the shuttle More

by Martin Ruscha
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
May 31, 2024 -

Swickard Toyota responded

Martin, I'm sorry to hear about your experience with our shuttle service and the confusion you faced. We strive for excellent customer service and it's clear we fell short this time. I'd like to have my Service Manager reach out to you to straighten out the situation for next time and to figure out what is happening with your electronic statement. Thank You, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 24, 2024

Lynn is a very enthusiastic, thoughtful and polite staff. I think she satisfied every customer at Swickard. More

by lannguyen9252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
May 24, 2024 -

Swickard Toyota responded

Thank you for the kind words! We're delighted to hear that Lynn provided such excellent service at Swickard Toyota. We appreciate your feedback and support!

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