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Swickard Toyota

Edmonds, WA

4.6
1,503 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,503 Reviews of Swickard Toyota

October 24, 2024

Khing Ly and his service department team have always provided excellent care our Toyota vehicles. This recent annual service for my RAV4 oil change, tire rotation and winterization is another example. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Report | Print
Oct 24, 2024 -

Swickard Toyota responded

Alan, we're delighted to hear that Khing and the Swickard Toyota service team continue to provide excellent care for your vehicles. Thank you for trusting us with your RAV4's maintenance!

October 24, 2024

My first time experience was easy and as promised. Good job all around. I’ll be back More

by janthonypl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 24, 2024 -

Swickard Toyota responded

We love to hear it! Thank you for sharing your Swickard Toyota experience. We look forward to your next visit!

October 24, 2024

I trust Khing because he is knowledgeable, thorough, and honest. He is a credit to Swickard Toyota. More

by morrie77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Report | Print
Oct 24, 2024 -

Swickard Toyota responded

Thank you for sharing this praise for Khing! We're grateful for all your support of Swickard Toyota, Morrie.

October 24, 2024

Khing is always helpful and takes care of my needs at Swickard Toyota. I highly recommend this dealership for service. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing
Report | Print
Oct 24, 2024 -

Swickard Toyota responded

Thank you for recommending Swickard Toyota! We're delighted to hear that Khing consistently provides helpful service and takes care of your needs. We appreciate your support!

October 24, 2024

I came in for a detail and oil change for free as part of a deal. I explained to the service guy that I didn't want it to use my Toyota care allotment. Despite the instructions, they used one. I am not confi More

by Wongv3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
Report | Print
Oct 25, 2024 -

Swickard Toyota responded

I'm sorry to hear about the confusion with your service visit. We strive for clear communication and top-notch service so this feedback is concerning. I will investigate and check to make certain that your Toyota Care Allotment is still intact. Please reach out to me at the email address below with your full name and phone number so that we can discuss the situation. Also, when you contact me, please remember to list the name "Wongv3 " in the subject line so that I can associate that email with this review. Thank you, Terry Collins- Customer Experience Team Lead CustomerExperience@Swickard.com

October 23, 2024

Appointment duration was on time. Safety precautions were taken to ensure my vehicle wasn’t dirty from the service people. Didn’t leave a reminder tag on my window when next service s More

by kalyko53
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Report | Print
Oct 24, 2024 -

Swickard Toyota responded

Thank you for sharing your experience with Swickard Toyota! We're glad to hear the service was professional and punctual, but we apologize for missing the oil change reminder tag. Also, if I may explain, the reason that you were not offered a car wash is that we do not have an on-site carwash facility; instead, we give our customers a coupon for a complimentary carwash at a nearby facility. I hope that they did a great job on your car. If not, let me know, and we'll make sure they do it again. We appreciate your business, and your feedback is very valuable to us, Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

October 22, 2024

Alex is wonderful. He is very helpful and knowledgeable. He walked me through the process, answering all my questions and explaining everything very clearly. He was one More

by Khaluthz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Lemme, Aaron Osborn
Report | Print
Oct 23, 2024 -

Swickard Toyota responded

We're delighted to hear that Alex made your experience at Swickard Toyota so positive and informative. Thank you for choosing us for your car purchase!

October 18, 2024

Every time I am satisfied with their work. Their service are very good. Thank you. More

by Abida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Report | Print
Oct 18, 2024 -

Swickard Toyota responded

Thanks so much, Abida. We look forward to your next visit to Swickard Toyota!

October 15, 2024

Came in for oil change, car was ready in an hour, faster than was eatimated at check in. Thank you! More

by 5clvmlj5f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Report | Print
Oct 16, 2024 -

Swickard Toyota responded

We are thrilled to see your positive review! The Swickard Toyota team looks forward to your next visit with us. Take care!

October 13, 2024

I only use Swickard, because they treat me like I'm special. Tyler's my service manager. He makes sure I'm taken care of. I can ask him anything, and he has the answer. I really appreciate that. More

by Schmidtk_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Report | Print
Oct 14, 2024 -

Schmidtk_1999 responded

Its a Awesome place to work.

Oct 15, 2024 -

Swickard Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Tyler and the Swickard Toyota team make you feel valued and well taken care of. We appreciate your loyalty, and we're always here to help with any questions or needs!

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