Swickard Buick GMC of Thousand Oaks

My service advisor Meagan is fabulous! She always communicated the service process. Thank you Meagan! She always communicated the service process. Thank you Meagan! More

I’ve had not so great experiences in the past with this dealership’s service department. However, my most recent experience was very pleasant. Meaghan was responsive and kept on top of things, even though dealership’s service department. However, my most recent experience was very pleasant. Meaghan was responsive and kept on top of things, even though my warranty was through a third-party. I was able to reach out to her and she would get back to me in a timely manner Whereas with previous service advisors who are no longer there I would have to continually reach out to try to get an answer. I appreciate everything she has done and I will be returning to the dealer because of her. More

Firstly, I was thrilled to be able to bring my car in w/o and appointment so it could be diagnosed for the issue I was having. Secondly, Mac was very helpful and answered all my questions. Thirdly, the shu and appointment so it could be diagnosed for the issue I was having. Secondly, Mac was very helpful and answered all my questions. Thirdly, the shuttle driver, Connor, what a gem! Very polite easy to talk to and a super careful driver, they don't make young people like this anymore! More

My service advisor Meghan was absolutely the best! Ask for her when you go in, She was very responsive & gave me any update on my vehicle while it was getting serviced. I would highly recommend to get Ask for her when you go in, She was very responsive & gave me any update on my vehicle while it was getting serviced. I would highly recommend to get your vehicle serviced here! More

I brought my car in yesterday and a gentleman by the name of Chad Winchester helped. He was a delight and very helpful. Great to work with. of Chad Winchester helped. He was a delight and very helpful. Great to work with. More

The service person was excellent , she was polite and helpful, and got my car out on time helpful, and got my car out on time More

My service rep Mac was fantastic. Friendly and helpful. However, since swickard took over I don’t get loaners anymore. I won’t be buying my next vehicle there because of this . Friendly and helpful. However, since swickard took over I don’t get loaners anymore. I won’t be buying my next vehicle there because of this . More

I had a great experience getting my XT4 serviced at Swickard Cadillac. Mac did an excellent job keeping me updated and handling the service to ensure all items were properly completed. Swickard Cadillac. Mac did an excellent job keeping me updated and handling the service to ensure all items were properly completed. More

Meghan has always been very pleasant and a breeze to work with; she has gone above & beyond for us arranging third party warranty work. The dealership service has notably improved under new management, alth with; she has gone above & beyond for us arranging third party warranty work. The dealership service has notably improved under new management, although it can take awhile to get an appointment and service itself can seem drawn out. Overall good service. More

Extremely professional and friendly staff the service coordinator Meghan went above and beyond to answer all questions. There are multiple dealerships closer to my home, but I prefer to go to Thousand Oa coordinator Meghan went above and beyond to answer all questions. There are multiple dealerships closer to my home, but I prefer to go to Thousand Oaks. Excellent customer service at this dealership! More